Full or Part Time Receptionist

Job Responsibility:

Location:

Remote (Calgary-based)

Wage:

$19-21 an hour- Permanent, Part-time or Full-time

Hours:

15 to 30 hours per week, with flexible scheduling, to provide shared coverage alongside another receptionist.

About Us:

We are a dedicated psychology practice committed to creating a supportive environment for our clients. Our virtual receptionists play a key role in delivering friendly, efficient, and compassionate service, ensuring our clients feel valued and cared for from the first contact.

Position Overview:

We are looking for an adaptable and innovative receptionist to join our team. This role involves supporting daily operations, improving scheduling and client management processes, and delivering top-notch customer service.

Key Responsibilities:

• Serve as the first point of contact for clients, managing calls, emails, and messages with warmth and professionalism.
• Assist clients with scheduling, rescheduling, and other inquiries.
• Take initiative to streamline and improve reception processes to enhance efficiency.
• Collaborate with another part-time receptionist to ensure consistent coverage and support.
• Handle invoicing and billing processing.
• Communicate with referring providers as needed to coordinate client care.
• Assist a multidisciplinary team of professionals with the shared goal of supporting client health and wellness.

Requirements:

• Proven experience in a customer service or receptionist role, ideally in a healthcare setting.
• Excellent verbal and written communication skills.
• Ability to work independently and effectively as part of a remote team.
• Strong customer service skills, with a client-first approach.
• Computer literacy is required.
• Familiarity with PIPEDA (Personal Information Protection and Electronic Documents Act) compliance.
• Confidentiality with sensitive information.
• Knowledge of Jane App is preferred.

What We Offer:

• Part-time, flexible remote work with the potential to increase hours.
• The opportunity to be part of a supportive team that values initiative and collaboration.

To Apply: Please submit your cover letter and CV/resume to Alana Ireland at Voir email sur ca.edajobs.com. In your cover letter, please include your relevant experience, training, and availability, as well as why you think you would make a great addition to our team.

For more information you can also visit our website at: valeowellbeing.ca

Job Types: Full-time, Part-time

Pay: $19.00-$21.00 per hour

Expected hours: 15 - 30 per week

Benefits:

• Work from home

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Work Location: Remote