Program Manager, Operational Projects

Requisition ID: 22706

Department: Transit Services Dept.

Service: Safety, Regulatory, Trng & Dev Service

Branch: Safety, Training & Development Branch

Employment Type: 1 Full-time Temporary - Up to 1 year

Work Hours: 35.00 hours per week

Affiliation: MPE

Salary Information: $113,700.86 - $143,798.20 annually (2025 rates of pay)

Location: Transit Service, 1500 St.Laurent

City: Ottawa, ON

Job Category: Management

Application Close: 17/06/2026

Job Summary

This position will support the implementation of the Integrated Workforce Plan and provide cross-functional support across the Talent and Training team, including implementing audit recommendations, implementing the new learning management system, and delivering key transformational learning and development projects.

You provide a central coordination and integration point for related project activities and manage an integrated work plan, which identifies key dependencies, integration points and communication and consultation plans. You provide strategic risk and issues management support and provide regular progress updates to senior management on risks to the project schedule, budget and/or quality of deliverables.

You are responsible for managing the project team/work unit’s human and financial resources, including developing and monitoring operating budgets and the hiring, termination, performance management and discipline of staff as necessary. You also establish and maintain client, stakeholder and partner relationships to achieve the desired outcomes of the project.

Education And Experience

Completion of 4 year university degree in Public Administration, Business Administration or related field

Minimum of 5 years of relevant experience managing major projects of a complex nature including experience in the management of human resources, external contract resources and project/operating/capital budgets, preferably in a municipal setting

CERTIFICATIONS AND LICENCES

Project Management Professional (PMP) certification is an asset

KNOWLEDGE

• Project management principles, methodologies and practices
• Contract document preparation and the tendering process
• Community consultation principles and practices as required
• The City of Ottawa’s organizational, governance and administrative structures
• Legislation, regulations, policies, standards and guidelines relevant to the work
• Industry trends and developments
• Corporate policies, guidelines and practices
• The various Collective Agreements in place at the City
• MS Office and other software applications related to the project as required
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures

Competencies, Skills And Abilities

Core Behaviours

Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours .

Leadership Competencies

The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.

Review the Leadership Competencies .

What You Need To Know

• Language Requirement: English oral, reading, writing
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre (email: View email address on canada.jobradars.com) at View phone number on canada.jobradars.com Employee Service Centre at View phone number on canada.jobradars.com or via email at ***email_hidden*** .