Senior Project Manager

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

Who are you?

You are an exceptional, experienced, and dynamic individual to join our real estate Project Management team. As an industry leader in Project Management, we are looking for someone with an entrepreneurial spirt, endless initiative, a passion for real estate, and who drives for continuous improvement. Project Management needs to be your career, and not just a job for you, and you must be passionate about creating outstanding office workplace environments for your clients.

The successful Senior Project Manager (SPM) will be responsible for delivering and overseeing unique and highly customized project solutions to our client to the highest of quality and customer service standards.

These projects will include but not limited to Sustainability, Roofing, Fire Protection, Legal Health & Safety in Lower Mainland, BC and surrounding regions, and general real estate related building renovation and new development type construction projects including new builds and building extensions. Resource will support a portfolio or projects in the region, so ability to multi-task, prioritize and successfully handle multiple projects simultaneously will be key. Acting as an “Owner’s Representative”, you will be responsible for achieving the highest of quality of customer service standards using the processes, technology and tools. 

Your client will be TELUS Communications Inc. - a diverse, highly branded organization with a commitment to diversity and inclusiveness as a cornerstone of their award-winning culture.

You will often liaise with the client as part of the process, and create a customized delivery solution, procuring the most suitable design and construction team, and managing the entire end to end process. Your projects will include a wide range and size of tenant improvement projects, monitoring of base building construction on ground-up projects, major restacks and renovations, moves adds and changes (MAC’s). Reporting to the Director of Project Management, you will be working in a dynamic team of project management professionals dedicated to the TELUS account.

As a Senior Project Manager, you may be responsible for delegating tactical and administrative project functions to junior team members, and coach them through procurement, contracts, management, project delivery, and communication techniques. To do this, you must have extensive office commercial project management experience in your background. 

Responsibilities

• Acts as primary interface with various clients for the delivery of assigned projects starting at the earliest stage of the project.
• Manage the project life cycle for assigned projects using the PMI-based process from initiation, planning, design, implementation, and project close out.
• Manages multiple mid to large-sized complex projects with a typical value between of $100K to $10m.
• Ideally you have experience in delivering multiple projects greater than 100,000 square feet.
• Develops comprehensive project budgets, schedules, scopes and risk logs using company tools.
• Assembles and manages the design and implementation team to ensure projects are being delivered within budget, on schedule and at the expected level of service delivery.
• Procures and manages all external service providers (consultants/contractors and technical resources) required to deliver the project, including proposal and tender analysis.
• Negotiates changes in scope, timing and deliverables with external consultants and client.
• Manages all aspects of assigned projects using PMI-based software tool Kahua.
• Assists in the development and expansion of the consultant/contractor resource base.
• Ensures health & safety and quality management requirements are met for projects delivered in the region.
• Performs site visits as required for tendering and construction for review of the work and to resolve issues on site.
• Performs close-out activities related to project records and financial aspects of the project.
• Successfully manages the client relationship and expectations through clear communications to minimize disruptions and ensure client satisfaction.
• Reporting project status weekly to your client as required.
• Contributes to the program’s process improvement and best practices.
• Creates and tracks the value and cost savings created for your clients.
• Demonstrates capability to read, understand and apply standards to moderately complex documents affecting real estate projects, including but not limited to agreements/contracts, leases, work letters, project charters, contracts, surveys, and drawings.

Qualifications

• Minimum of 15 years of related project management experience in a multi-discipline construction environment with demonstrated leadership of contractors, consultants and vendors
• Minimum 8 years demonstrated experience in delivering MCE projects
• You must be client facing and a strong communicator, both verbally and in writing, and comfortable presenting to client executives
• Demonstrate strong financial acumen to closely manage all aspects of the project’s budgets, including budget development, manage budget refinement through Class D to A estimates, on-demand and monthly spend tracking and variance reporting
• Strong interpersonal skills for customer service/client relations and various stakeholders.
• Strong experience in the interpretation and administration of codes, legislative regulations, procurement policies and industry standards and laws relating to the delivery of construction projects.
• Very good knowledge of real estate development (municipal approvals, site selection, etc), workplace strategy, project planning, estimating, scheduling, interior and base building construction techniques, restaurant equipment, leasing and contract administration.
• Requires strong understanding of the Real Estate industry and how project management is key to the successful delivery of a project. Prior exposure to real estate leasing transactions, architectural or interior design processes, contracts and procurement, and the ability to read and comprehend design and construction drawings is mandatory.
• Prior experience with development processes on major projects including permit applications, land acquisitions, rezoning would be considered an asset
• Excellent computer skills in such areas as Microsoft Office Suite and the ability to learn software quickly for CBRE’s project management information system, Kahua.
• Excellent budgeting and financial reporting experience including the ability to prepare accurate rough-order of magnitudes (ROMs) with limited information during site selections and production of pre-tender estimates.
• Valid Class ‘5’ B.C. driver’s license is mandatory and must be able to travel across the province as required to deliver projects.
• PMP certification strongly preferred and/or related certifications in architectural/engineering technology (e.g. P.Eng, B.Tech, etc)
• LEED accreditation is an asset.
• Post-secondary college or university education in Project Management, Architecture, Interior Design, Engineering, Planning, Construction Management or industry-related field or equivalent experience in lieu.

Additional Information

What's in it for you... 

• 100% covered health and dental benefits for you and your dependents (including paramedical services) 

• Health spending account, to top up expenses not covered in the benefits program 

• RRSP option with company matching 

• Annual learning and development budget 

• Access to a range of online learning tools, and support for career development and growth 

• Coverage of one professional membership or license fee per year, if directly related to your role

• Comprehensive package of Vacation days, flex days and sick days. 

• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives 

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging 

The base salary range for this full-time role is $95,000 - $145,000 per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and

qualifications

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. 

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

At Turner & Townsend, we wholeheartedly adopt diversity. This dedication extends to our team, clients, and communities. We are an equal opportunity employer and encourage applications from individuals regardless of their race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other legally protected grounds. We celebrate diversity and are committed to creating an inclusive environment for all employees. Turner & Townsend is dedicated to encouraging a safe, healthy, and accessible environment. We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.