Smart Meter Solution Specialist

Opportunity

Smart Meter Operations Centre – Halifax, Nova Scotia

We are looking for a Smart Meter Solution Specialist to join our Smart Meter Operations Centre team in Halifax, Nova Scotia. The role is full‑time, permanent, and will report to the Manager of the Smart Meter Operations Centre. It supports Nova Scotia Power’s Advanced Metering Infrastructure (AMI) system and delivers reliable, data‑driven services to customers.

Location: Halifax, Nova Scotia

Type of Employment: Permanent, Full‑Time

Closing Date: July 8, 2026

Responsibilities

• Identify, analyze, recommend and implement new value opportunities through AMI technology.
• Configure and enhance AMI systems, including Oracle Meter Data Management, Itron Head End System, and Smart Meters.
• Investigate and resolve complex techno‑functional issues in AMI tools and processes using large data sets and critical thinking.
• Support transaction processing and maintain strong data quality standards.
• Build and maintain strong working relationships with Customer Care, Billing Services, Meter Field Services, IT, and vendors & service providers.
• Share expert‑level knowledge with the team and business workgroups to advance key functions such as billing services and outage restoration management.
• Design and implement new processes while improving existing ones to increase overall team effectiveness.
• Participate in AMI user groups, industry events, and peer discussions to stay current on system capabilities and identify new value opportunities.
• Ensure personal safety and that of co‑workers by observing Occupational Health & Safety rules and regulations.

Qualifications

• A degree or diploma in Engineering, Computer Science, Informatics, or a related field.
• Approximately three years of experience in a technical solutions role at a multifunctional organization.
• Experience navigating and analysing large data sets with SQL.
• Experience supporting projects, including requirements gathering, documentation, test planning and execution, and schedule and risk management.
• Curious mindset and strong critical thinking skills.
• Strong written and verbal communication skills.
• Demonstrated ability to handle multiple priorities and adapt to changing priorities.
• Proven customer service skills.
• Experience in meter technologies and utility operations is an asset.
• Experience with data visualization tools such as Tableau or Power BI is an asset.

Benefits

• Flexibility: Hybrid work model with one flexible remote workday.
• Health & Wellbeing: Comprehensive benefits plan, 24/7 virtual health care services, free on‑site fitness centre, Employee and Family Assistance Program, parental leave top‑up plan, and wellness benefits.
• Grow Your Career: Opportunities to advance within and between affiliate companies, focus on employee development, and available sponsored education programs.
• Community Engagement & Care: Corporate investments in local communities, mentoring, fundraising‑matching, volunteer programs, committees, employee resource groups, and scholarships.
• Competitive Compensation: Short‑term incentive plan and a Defined Contribution Pension Plan.

Equal Opportunity

Applicants from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles, and members of the 2SLGBTQ+ community, are encouraged to apply.