Commis au service à la clientèle
Cloud Star
- Durée de l'emploi: Occasionnel
- Langue de travail: Anglais
- Education: Diplôme d'études secondaires ou l'équivalent
- Expérience: 1 an à moins de 2 ans
- ou experience équivalente
- Compagnie de services de télécommunications
- Donner des conseils aux clients sur les stratégies de publicité ou de promotion de vente
- Répondre aux demandes de renseignements verbales et écrites
- Répondre aux demandes de renseignements des clients et leur fournir de l'information
- Prendre des dispositions pour les remboursements et l'établissement d'une note de crédit
- Obtenir et examiner toutes les informations pertinentes pour évaluer la rétroaction, les demandes et les plaintes des clients dans le cadre de la fourniture d'informations et de services utiles
- Exécuter des tâches générales de bureau
- Recevoir les plaintes et en tenir un registre
- Recevoir des paiements
- Entretenir et gérer des bases de données numérales
- Fournir des renseignements et répondre aux questions des clients
- Logiciel de base de données
- MS Excel
- MS Windows
- MS Access
- MS Office
- Chiffrier électronique
- Centre d'appels
- Commercialisation
- Êtes-vous disponible pour des quarts de travail ou du travail sur appel?
- Avez-vous de l'expérience de travail dans ce domaine?
- Avez-vous les compétences linguistiques requises, comme précisé dans l'offre d'emploi (français ou anglais)?
- Horaire flexible
- Selon la convention collective
- Stationnement gratuit disponible
- Heures de travail: 6 heures par semaine
Milieu de travail
Tâches
Systèmes de gestion (sig ou bd)
Genre d'expérience
Domaine d'expérience de travail
Questions de sélection
Options de conditions d'emploi
Avantages financiers
Autres avantages
Vacancy posted 9 days ago
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