Order Desk Coordinator

Job Responsibility: We are Parallel 49 Brewing Company, a craft brewery based in the heart of East Vancouver. We were founded in 2012 by passionate craft beer enthusiasts and have quickly become a staple in the Canadian craft beer scene. We are looking for skilled and interesting people with great attitudes to complement our team while we remain a top employer in Vancouver and the craft beer industry.

The Order Desk Coordinator will coordinate order processing, billing, inventory coordination, and administrative support for Distribution, Warehouse, Finance and Sales. This role requires strong attention to detail, problem-solving skills, and the ability to work collaboratively across departments to ensure smooth operations and customer satisfaction.

This is a full-time, permanent postion.

Perks

• Fantastic team of people who are passionate about craft beer and sharing our brews with our community

• 100% coverage of Extended Group Benefits!
• Retirement Savings Plan employer matching up to 4%
• Employee Staff Card loaded bi-weekly with money for you to use in our Street Kitchen on food and beverage and in our retail store
• Staff discounts on food while you're working and on days off

• We love to train our people and promote from within

Duties and Responsibilities:

Order Processing & Billing:

• Process and manage sales orders, invoices, and payments.

• Maintain accurate financial records and reconcile transactions.

• Assist with accounts receivable, including payment processing and follow-ups.

Inventory & Logistics Coordination:

• Facilitate order fulfillment and transfers between locations.

• Oversee shipping and receiving logistics, including document preparation.

• Ensure accurate inventory tracking and reporting.

Product & Pricing Management:

• Maintain and update product listings and pricing structures.

• Ensure compliance with industry regulations for product registration.

• Generate barcodes and assist with product tracking.

Administrative Support:

• Manage office communications, including customer inquiries and internal coordination.

• Handle incoming and outgoing mail, including financial transactions.

• Order and maintain office supplies and assist with special programs.

Collateral Administration:

• Receive and process sales, marketing and staff collateral orders.

• Charge to appropriate GL or department code.

• Communicate with Sales Coordinator, Finance and Distribution on disbursement.

Qualifications

• Previous experience (2 years minimum) in order processing, logistics, or administrative support is required.

• Proficiency with ERP systems and financial transactions is required.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication and customer service abilities.
• High attention to detail and problem-solving mindset.

• Experience in the beverage or distribution industry is an asset.

Education Requirements

• High school diploma

• Associate's degree or relevant certification is a plus

Parallel 49 Brewing Company is committed to building a workplace that celebrates diversity, fosters inclusivity, and ensures equal opportunities for all team members and applicants. We are an equal-opportunity employer driven by our mission of creating great beer accessible to all. We value and respect differences in race, ethnicity, gender, sexual orientation, age, religion, and other dimensions of diversity. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members to talk openly, grow our understanding of others' experiences and continue to learn how to improve our approaches.