Assistant Manager - Steinbach locations

At Tim Hortons, we believe in healthy work-life balance. We believe that every team member is a valuable part of our community. We work together, we love to serve the neighbourhood and we want to help you grow. We celebrate our differences, hire the best, and open opportunities for all people to be successful. If this sounds like your kind of environment, and if you’re ready to go far in your career, we’re here to welcome you.

Perks

• Great team atmosphere with fun management incentives.
• 100% company-paid benefits after 3 months of continuous employment.
• Bonus program after 3 months of continuous employment.
• Salaried position with a 40-hour work week.
• Free meals.
• Uniforms and shoes provided.
• Potential for career growth.
• In and out-of-house training opportunities.

Duties

• Assist in recruiting, training, developing, and motivating team members to achieve targets.
• Provide ongoing performance feedback, conduct and record regular performance reviews.
• Communicate with all shifts on day-to-day operations and critical areas of focus.
• Assist in planning and working with budgets, maximizing profits and achieving sales and transaction targets.
• Complete daily cash procedures and assist with financial reporting.
• Assist with ordering of supplies and overall building maintenance and cleanliness.
• Work in compliance with applicable legislation, food safety, health and safety, and employment standards.
• Ensure high standards of guest experiences are maintained.
• Resolve guest complaints and turn potentially negative situations into positive ones.
• Manage team member scheduling to ensure adequate coverage on all shifts.
• Assist with incident investigations, workplace inspections, and formulating action plans for improvement.

Qualifications

• Eligible to work in Canada.
• At least one year customer service management experience.
• Hospitality and people-minded.
• Willing to take accountability for mistakes and learn from them.
• Excellent communication skills in English.
• Attention to detail is a must.
• Demonstrated problem-solving skills.
• Food Handler Training Certificate an asset.
• Available for all shifts including days, evenings, and weekends.