Administrative Assistant / HVAC Operations Coordination

Administrative Assistant / HVAC Operations Coordination
Location: Saint-Eustache
Job Type: Permanent, full-time
Work Mode: On-site
Sector: HVAC, air quality, and specialized services
Salary: $25 to $32/hour based on experience, group insurance
Job Summary
Are you an organized, resourceful person who is comfortable with both clients and field teams? We are looking for an Administrative Assistant / HVAC Operations Coordinator to join a well-established Quebec company specializing in duct cleaning and air quality. The company has a stable clientele, a good business volume, and expects interesting growth in the coming years. You will evolve within a small, experienced team and directly contribute to the coordination of operations, preparation of quotes, and customer experience. This is a versatile and hands-on role, ideal for someone who enjoys being at the heart of the action, managing multiple files simultaneously, and quickly seeing the impact of their work.
Your daily impact
- Support the preparation of quotes and estimates
- Participate in the planning and allocation of field teams
- Coordinate appointments and ensure follow-up on files
- Communicate with clients by phone and email
- Respond to inquiries and ensure a professional customer experience
- Support the sales team in the preparation and development of files
- Prepare and update various administrative documents
- Ensure the flow of information between clients, field teams, and management
- Perform necessary follow-ups to ensure work progresses according to scheduled timelines
- Contribute to the improvement of tools and work methods
Your expertise
- Experience in administration, coordination, customer service, or operational support
- Experience in the HVAC, construction, or technical services field considered an asset
- Good command of Outlook, Excel, and common computer tools
- Ease of communication with clients and field teams
- Ability to manage multiple priorities and perform rigorous follow-ups
- Valid driver's license and access to a reliable vehicle
The desired profile
You are an organized, proactive person known for the quality of your follow-ups. You appreciate environments where days are varied and where priorities sometimes need to be quickly reorganized. You know how to keep control of multiple files at once, communicate clearly, and find solutions when unexpected events occur. You do not need to have perfect knowledge of the HVAC field upon arrival. Training will be provided on-site. However, experience in a technical environment, in construction, or in coordinating field teams will allow you to progress quickly.
What we offer
- A stable position within an established and growing company
- A dynamic and non-routine work environment
- A small, experienced, and accessible team
- Comprehensive on-site training
- Advancement opportunities based on your interests and development
- Group insurance including medical, dental, and vision care
- A stable daytime schedule, Monday to Friday, 40 hours per week, from 8:00 AM to 4:30 PM
If this piques your curiosity, I want to talk to you!