Front-End Office Assistant
Richmond Scale
Job Description
Job Description
Job Description
We are seeking a personable, reliable and organized individual to join our team. The ideal candidate will play a crucial role in daily operations, by performing various administrative and customer service-related tasks. This position requires proficiency in QuickBooks Online software. If you are a proactive individual with excellent communication skills, we encourage you to apply.
Responsibilities
·Prepare and send quotations to customers as needed
·Assist in typing customer invoices as needed
·Prepare purchase orders as needed
·Assist with answering phone calls and helping customers when coworkers are busy or on vacation
·Assume the position of Quality Manager, which is a part-time requirement to help maintain our company’s accreditation with Measurement Canada. Create agenda for annual Management Review Meeting in preparation for Measurement Canada’s audit
·Maintain company’s Health & Safety Manual. Prepare quarterly meetings with staff to discuss WorkSafe BC safety issues. Answer health and safety questionnaires from some customer groups as requested. As well, remit premiums to WorkSafe BC
·CARM Client Portal – The CBSA (Canada Border Services Agency) requires all companies who import goods from another country to pay taxes and duty for each import shipment. You will be responsible for checking notifications on their website and taking actions as requires remaining in good standing
·Blue Cross employee enrollment
·Assistance with accounts receivable and accounts payable processes
Requirements
·Excellent organizational skills with the ability to manage multiple tasks simultaneously
·Work collaboratively with team members to ensure a positive customer experience
·Strong attention to detail and accuracy in data entry and record keeping
·Effective communication skills, both written and verbal
·Ability to work independently, as well as part of a team in a fast-paced environment
·Proficiency in Microsoft 365 (Word/Excel) is an asset
Join us in this dynamic role, where your contributions will make a significant impact on our team’s success!
Previous customer service and office experience required
Language: English (required)
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