Performance Development Lead
WestJet
Job Responsibility:
Why WestJet:
Every WestJet journey has the potential to enrich lives; a career with us is no exception.
WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.
Join us and love where you're going.
Remote Work:
This position is eligible for remote/ hybrid work, within Calgary, under our mobile workforce program.
Overview of role:
WestJet is seeking a Project Lead reporting into our Digital Technology team. This individual can demonstrate a high standard of excellence, enjoys challenges, and is results-driven. The incumbent must be highly motivated and demonstrate the ability to work in an agile environment.
The Project Performance Development Lead reports to the Director Transformation Steering. The successful candidate in this role will be responsible for (financial) performance monitoring and performance improvement of individual projects, multi-project programs, project portfolio and multi-year portfolio roadmaps. This individual ensures that low-cost is integral part of WestJet's strategic portfolio roadmap, assesses if projects meet their promised aspirations and optimizes the project management related contractor spendings.
Note: This role does not have direct reports but is regarded as a functional leadership position
Key deliverables include:
- Plan, control and steer WestJet's project budget pool. Monitor the project performance during planning, execution and closure phases.
- Continuously develop and plan the rolling 5-year strategic portfolio roadmap together with WestJet's leadership team.
- Develop scorecards and dashboards with top KPIs on portfolio, project and process level to monitor the performance and to report to Portfolio Board and Steering Committees. Enable data driven decision making.
- Measure and monitor performance of portfolio and project management related processes and practices. Indication of improvement potentials.
- Support project managers across WestJet to provide high quality financial forecasts. Continuously optimize and simplify the reporting requirements and provide best practice sharing to improve competencies such cost/gap analysis, accruals, contingency management and root-cause analysis.
- Analyze impact of project candidates on the portfolio ROI and prepare recommendations to the Portfolio Board. Ensure that all projects are managed in a cost-efficient manner.
- Perform ex-post evaluations of project objectives to verify and prove if the intended value creation of the project has been achieved. Leverage the results to make more realistic estimates in the future and to build confidence in the appraisal process of project ideas or project candidates.
- Support decision making on allocating funds in such a way that availability of the funds is conditional to the achievement of project results.
- Optimize project management related contractor spendings. Enable the contractor selection together with the business and procurement. Administrate the contractor onboarding, support and phase out activities.
Experience and qualifications:
- Bachelor or Master degree or comparable in Business, Economics or Finance
- 10+ years experience in project portfolio and performance management and financial controlling with an increasing scale of complexity and responsibility
- Wide depth and breadth of knowledge in the domain; demonstrable experience in the knowledge
- Demonstrable experience applying a wide variety of tools and techniques to meet the specifics of the situation
- Strong analytical skills; experience in advanced analytics
- Ability to identify and help resolve systemic issues
- Experience in best practice sharing and training
- Experience in interacting with upper Management including C-Level
- Ability to operate at both the strategic and functional level to ensure that the team is able to achieve day to day deliverables and also focus on the larger picture and key outcomes
- Ability to coach and mentor both at the peer level and with less experienced team members
- Ability to effectively interact with all levels of personnel.
- Extensive negotiation experience and skills in an environment with high competition for resources
- Displays high emotional intelligence. Empathetic and able to vary own style of interaction to match the needs of a variety of stakeholders, audiences, personalities and temperaments
- Strong presentation skills - can clearly articulate their ideas to a wide variety of audiences and keep them engaged
- A history of demonstrating good decision making, unbiased and neutral
- Demonstrated ability to know when to escalate vs resolve conflict
- Possesses a high degree of political sensitivity, astuteness and the ability to effectively use the informal power structure to achieve success and clear obstacles
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we are a fit? Apply now!
About WestJet Group of Companies
Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.
Our Safety Promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.
WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.
Our Commitment to Diversity and Inclusion
We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.
For more information about everything WestJet, please visit WestJet.com.
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