Manager Sort Hub Operations Systems

Job Responsibility:

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Description

The Manager Sort Hub Operations Systems supervises a team of non-unionized data entry remediation employees and video coders in the Warehouse/Sort facility with the intent of regulating sortation. Together with other Managers, the Sort Hub Operations Systems is responsible for the overall effectiveness and efficiency of the Warehouse/Sort facility.

Responsibilities

• Evaluate employee performance against established objectives.
• Assess employee ability to meet compliance regulations and ensure all necessary training is delivered to meet employees' needs.
• Execute key activities in the employee lifecycle to manage direct report employees (Including employee recruitment, promotion and termination activities etc.)
• Perform on-the-job supervision with all remediation staff to ensure compliance and job standards are met
• Track the operating metrics and financial performance of services within the unit on a daily, weekly, monthly, and annual basis.
• Enforce appropriate controls to safeguard assets and mitigate risks
• Participate and potentially co-chair Warehouse/Sort facility Health and Safety committee
• Manage the necessary audit of equipment and system layouts and ensure the safety of the operations
• Identify and resolve issues and potential problems related to maintenance and equipment
• Conduct injury, incident and accident investigations and necessary follow ups, and implement necessary corrective measures
• Manage all aspects of remediation team objectives; including and not limited to automation system optimization, data metrics and analysis, customer compliance standards of shipping requirements.
• Manage the partner and vendor relations to support the Warehouse/Sort facility needs and objectives
• Represent and model Purolator's values and culture in the management of the Warehouse/Sort facilit
• Promote Trak 3 generation activities to achieve revenue capture KPI's
• Maintain ISO 9001 procedures and quality standards

Additional Responsibilities

• Establish and implement effective and efficient operating policies and procedures
• Continuously identify and drive opportunities for improvements within the Warehouse/Sort facility, utilizing lean principles and methodology
• Ensure the effective and efficient resolution to all customer issues and ensure all work efforts aim at providing outstanding customer services
• Provide necessary direction and leadership to enable employees to meet their performance expectations and their customer service, and safety and Warehouse/Sort facility targets
• Deliver necessary training and coaching to enable employees to meet performance expectations.
• Plan, coordinate and manage business operations in the unit to achieve their operating metrics and financial goals.
• Perform resource allocation, workload assignment and schedule management to optimize day-to-day operations
• Manage and balance vehicle utilization or trailer pools to accommodate customer fluctuations, capacity needs and seasonality
• Verify appropriate hours of work for employees, and authorize appropriate payroll.
• Participate and respond to quality and safety audits
• Partner with internal departments namely HR, H&S, LR, Finance, Sales, Retail, Payroll, and Engineering to ensure compliance, build capability and facilitate the customer experience

Experience

• Minimum of 3-5 years' experience in a supervisory and/or management role. Manage a group of approximately 40 employees.
• Experience in an automated sortation facility
• Experience in safety leadership
• Facilitate effective project management
• Experience in Lean methodologies
• Experience in data analytics
• Completion Post-Secondary Qualification.

POSTING DETAILS Location: National Hub Ontario- 325 Humber College Blvd.

Hours of Work: Monday-Friday: 3:30PM-11:30PM Working Conditions: Office Environment; Warehouse Environment

Reports to: Manager Operations Hub Systems -

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs. We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.