Food Expediter/Suiteur
Playground
Food Expediter
About us:
Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options.Position Overview:
We are seeking a dependable Food Expeditor to coordinate and oversee the final stages of food preparation, ensuring that every dish is not only delicious but also presented flawlessly. You'll work closely with our kitchen team and servers to create a seamless dining experience for our guests.
What we have to offer:
- Competitive starting salary
- Discounts on food
- Opportunities for career advancement
- Parking on site
- Company-wide employee events
- Playground Cares volunteer opportunities
Responsibilities:
- Organize and direct the continuous flow of food orders from the kitchen to the service staff.
- Track ticket times and pace the kitchen to ensure appetizers, mains, and desserts are prepared in the correct sequence.
- Identify and fast-track urgent or delayed orders to maintain overall service efficiency.
- Efficiently organize kitchen order systems and physical tickets for maximum clarity.
- Conduct a final check of all plates for accuracy, presentation, and quality before they leave the kitchen.
- Meticulously communicate and verify dietary restrictions, allergies, and special guest requests.
- Ensure entire table orders are complete and ready for release simultaneously.
- Act as the primary link between the kitchen (BOH) and servers (FOH).
- Clearly announce orders to kitchen staff and relay timing updates.
- Promptly notify staff of menu shortages or significant kitchen delays.
- Coordinate with chefs and management to navigate peak volume periods.
- Run food to tables and assist servers with guest needs during busy shifts.
- Keep the expediting area and side stations clean, organized, and fully stocked.
- Actively support a cohesive working relationship between front-of-house and back-of-house teams.
Qualifications:
- Exceptional interpersonal skills with the ability to facilitate clear, calm communication between the kitchen and service teams.
- Proven ability to remain focused and effective in a fast-paced, high-volume environment.
- Strong multitasking skills with the ability to prioritize and manage dozens of kitchen tickets simultaneously without losing track of details.
- A keen eye for detail regarding food presentation and a firm understanding of food safety and hygiene protocols.
- Previous experience in a restaurant or hospitality setting is preferred; specific experience in kitchen or front-of-house operations is considered a strong asset.
- Ability to stand and move for the duration of a full shift, and the physical capacity to lift and carry heavy trays or plates.
Join our team and become a vital part of an exceptional journey. Here, your unique talents and ambitions will flourish, finding the perfect environment to thrive. Apply today and embark on a journey of innovation, synergy, and personal growth that will reshape the course of your career.
Suiteur
À propos de nous :
Playground est une destination de jeu internationalement reconnue située à seulement 15 minutes en voiture au sud du centre-ville de Montréal, sur le territoire mohawk de Kahnawake. Nous sommes actuellement en expansion, dévoilant de nouveaux espaces de jeu, un hôtel luxueux et des options de restauration spécialisées.
Aperçu du rôle :
Nous recherchons un Expéditeur fiable pour coordonner et superviser les étapes finales de la préparation des plats, en veillant à ce que chaque plat soit non seulement délicieux mais aussi présenté de manière impeccable. Vous travaillerez en étroite collaboration avec notre équipe de cuisine et nos serveurs pour créer une expérience de restauration sans faille pour nos clients.
Ce que nous offrons :
- Rémunération concurrentielle
- Rabais sur la nourriture
- Possibilités d’avancement
- Stationnement sur place
- Événements organisés par l’entreprise
- Possibilités de bénévolat pour Playground Cares
Responsabilités:
- Recevoir et examiner les commandes d’aliments à partir du système de point de vente.
- Vérifier l’exactitude de chaque commande avant le service aux tables.
- Collaborer avec les serveurs et l’équipe de cuisiniers pour une communication efficace.
- Répondre à toute demande spéciale ou restriction alimentaire et la communiquer au personnel de cuisine.
- Fournir des mises à jour sur l’état des commandes aux serveurs, en veillant à ce qu’ils soient informés des retards ou des changements.
- Vérifier l’exactitude de chaque commande avant le service aux tables.
- Coordonner avec l’équipe de cuisine pour s’assurer que les commandes sont préparées dans le bon ordre et selon leur niveau de priorité (p. ex., entrées avant les plats principaux).
- Respecter les politiques de sécurité et de sanitation, dont les procédures de manipulation et de conservation de la nourriture.
- Collaborer avec les autres membres de l’équipe pour assurer le bon déroulement des opérations.
Exigences :
- Expérience dans un rôle similaire, connaissances opérationnelles de base en restauration.
- Excellentes aptitudes interpersonnelles et en communication.
- Capacité à effectuer plusieurs tâches simultanément et demeurer calme et professionnel dans un environnement dynamique.
- Connaissance des politiques de sécurité et de sanitation.
- Familiarité avec les offres de menu et la capacité de décrire avec précision les plats.
Joignez notre équipe et devenez un élément vital d’un parcours exceptionnel. Ici, vous serez dans l’environnement parfait pour l’épanouissement de vos talents uniques et ambitions. Appliquez maintenant!
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