Inscrivez-vous pour accéder à toutes les fonctionnalités de notre service.
  • Recherche d'offres d'emploi
  • Favoris
  • Créer un CV
    Nouveau
  • Salaires
  • Souscriptions

Guest Service Agent

Silver Hotel Group

GUEST SERVICE AGENT l PART-TIME l RADISSON BLU TORONTO AIRPORT

Why Join Us?

Radisson Blu Toronto Downtown - a part of Choice Hotels’ Radisson Blu collection, is an iconic, stylish and sophisticated hotel option perfect for both business and leisure travelers in Toronto’s most beautiful neighbourhood, the waterfront. It is a hotel that offers more than a comfy bed and a friendly smile, a whole new travel experience!

We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Radisson Blu Toronto Downtown is the place for you! In joining Radisson Blu Toronto Downtown, you join a portfolio of brands with Choice Hotels. Be where you can do your best work, begin your purpose, belong to an amazing team, and become the best version of you. Radisson Blu celebrates style, artistic interests, and local know-how. If this sounds like a match, you’ll fit right in!

A serene waterfront experience is what guests notice first at Radisson Blu Toronto Downtown. Just slightly tucked away from the hustle and bustle of the big city, it is the perfect spot to relax and recharge while also being in on the action. The Radisson Blu Toronto Downtown is a star all on its own. It is just a couple of steps away from the CN Tower, Rogers Centre, Ripley’s Aquarium, and just across the lake you will find Toronto’s stunning centre island as well as Billy Bishop Airport.

Are you ready for your next career move?

Here’s what’s in it for you

  • Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
  • Work with like-minded team members who are passionate about their work and keep things fun, every day!
  • A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
  • Annual Scholarship Opportunities (for you and your children)
  • Annual Wellness Credit
  • Donation Matching Program
  • Volunteer Hour Rewards
  • Team Member Referral Program
  • Leadership Development (growth opportunities within our portfolio of properties)
  • Team Building Events
  • Culture of Recognition
  • Hotel Stay Discounts

Requirements

In addition to the core job requirements, skill sets and work-related experience; the Guest Service Agent will illustrate the ability and passion to:

  • Live the corporate culture, personifying it in daily interactions with both guests and team members.
  • Be an engaging team member who is highly inclusive, inspiring, and able to relate to all levels.
  • Participate in a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute

Your Role

Reporting to the Guest Services Manager

Radisson Blu Toronto Downtown is currently recruiting for a Guest Service Agent – Part - Time! In this role, you will:

  • Provide a consistently warm, friendly, and professional experience for all guests and team members.
  • Handle guest check-ins and check-outs efficiently, following hotel credit and cash handling policies.
  • Create, modify, and cancel reservations accurately as required.
  • Greet and manage all incoming and outgoing phone calls in a timely and professional manner.
  • Resolve guest concerns and complaints promptly, ensuring guest satisfaction.
  • Communicate and coordinate effectively with all hotel departments to support smooth operations.
  • Maintain front desk operations, including telephones, daily sell rates, and logbooks.
  • Review daily emails and logs and complete assigned checklists and tasks each shift.
  • Balance and prepare shift paperwork in accordance with hotel standards.
  • Assist guests with inquiries related to hotel services, local attractions, directions, and in-house events.

Join our mission to ignite ambition, nurture confidence, and empower defiance of convention . In short, we want you to help us build something exceptional.

What You Bring To The Table

  • High school diploma/G.E.D. equivalent;
  • At least 1 year of guest service and/or housekeeping experience;
  • Flexible working hours;
  • Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors.
  • Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
  • Ability to work with little or no supervision while meeting high-performance standards;
  • Ability to follow instruction.

This posting is for an existing vacancy.

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.

At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.

As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.

Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law.

L'offre d'emploi a été publiée il y a 21 jours
Des emplois similaires qui pourraient vous intéresserBasé sur l'offre Guest Service Agent à Toronto, ON
  • $19 - $27 par heure

     ...and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.  The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our... 
    Suggéré
    Temps plein
    Horaires flexibles

    JOEY Restaurants

    Toronto, ON
    il y a 19 jours
  • $18 - $25 par heure

     ...and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.  The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our... 
    Suggéré
    Temps plein
    Horaires flexibles

    JOEY Restaurants

    Toronto, ON
    il y a 20 jours
  •  ...prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.   Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer... 
    Suggéré
    Salaire hebdomadaire
    Travail à distance
    Travail à domicile

    Spade Recruiting

    Toronto, ON
    Il y a 2 mois
  •  ...is seeking a highly polished and detail-oriented Reservations & Guest Experience Concierge to join our front office team. This role is...  ...exceptional communication skills, and a refined understanding of luxury service standards. This position requires a proactive, solutions-driven... 
    Suggéré
    Temps plein

    Jacobs & Co. Steakhouse

    Toronto, ON
    il y a 21 jours
  •  ...is one of Canada's premiere real estate services companies managing a wide range of property...  ...We are currently seeking a  Leasing Agent  to join our team in Toronto. The Leasing...  ..., traffic reports, monthly market survey, guest cards, including but not limited to, the number... 
    Suggéré
    Сontrat
    Travail au bureau
    Travail le week-end
    Équipe de l'après-midi
    Travail de la semaine

    Tribe Management inc

    Toronto, ON
    il y a 11 jours
  • $50k par année

     ...Impact Kitchen is always looking for enthusiastic, passionate, service oriented team members to join our diverse team. If health and wellness...  ..., then working with Impact might be a great fit for you!    GUEST EXPERIENCE MANAGER As a Guest Experience Manager (GEM) at Impact... 
    Salaire hebdomadaire
    Temps plein
    Zone locale
    Recrutement immédiat
    Horaires flexibles
    Travail le week-end
    Équipe de l'après-midi

    Impact Kitchen

    Toronto, ON
    Il y a 2 mois
  • $18.5 par heure

     ...Impact Kitchen is always looking for enthusiastic, passionate, service oriented team members to join our diverse team. If health and wellness...  ..., then working with Impact might be a great fit for you!    GUEST EXPERIENCE TEAM MEMBER As a Guest Experience Team Member (GETM... 
    Zone locale
    Recrutement immédiat
    Horaires flexibles
    Travail posté
    Travail le week-end
    Équipe de l'après-midi

    Impact Kitchen

    Toronto, ON
    Il y a un mois
  • $22 par heure

     ...the complex skies in both English and French. As a Bilingual Air Agent, you aren't just processing tickets; you are the architect of seamless...  ...Gilbert ****@*****.*** Travel and Customer Service Agent – Remote (Bilingual) 100% Remote (Available to talent... 
    Temps plein
    Сontrat
    Travail à distance
    Bureau à domicile
    Période d'essai
    Lundi au vendredi
    Poste rotatif

    Randstad

    Toronto, ON
    Il y a 2 mois
  • $21 - $23 par heure

     ...marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and... 
    Taux horaire
    Temps plein
    Travail au bureau
    Zone locale
    Horaires flexibles

    Eataly North America

    Toronto, ON
    il y a 7 jours
  • $38k - $39k par année

     ...Collateral Management (CMS) team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders. Role: Agent, Insolvency (Regular Fulltime) Location: Mississauga (Hybrid) The role will... 
    Temps plein
    Travail au bureau

    AutoTrader.ca

    Toronto, ON
    il y a 1 jour
  •  ...that, for us, this business is not a numbers game. We are a full-service talent management agency dedicated to building lasting brands around...  .... The Opportunity At Dulcedo, being a Digital Talent Agent means being at the very forefront of our creators’ careers. Your... 
    Contrat Longue Durée
    Temps plein
    Travail temporaire
    Le monde entier

    dulcedo

    Toronto, ON
    il y a 16 jours
  •  ...Workspace.  What you’ll do Design and deliver production-grade AI agents : You'll build and ship highly performant, reliable, and...  ...-specific use cases. See some examples in our financial services blog ! Facilitate design partnerships for new product initiatives... 
    Temps plein
    Horaires flexibles

    sierra

    Toronto, ON
    il y a 4 heures
  • $55k - $65k par année

     ...en consultant le site " rel="nofollow noreferrer noopener" L’occasion Nous sommes à la recherche d’un(e) agent(e) de comptes bilingue pour notre équipe Services de correspondance et Services institutionnels. Relevant de la Directrice - Gestionnaire des relations... 
    Tarif journalier
    Temps plein
    Apprentissage
    Travail au bureau

    Aviso Wealth

    Toronto, ON
    il y a 1 jour
  •  ...shine and lead the way for others too. We’re hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside...  ...About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the... 
    Remplacement
    Temps plein
    Travail au bureau
    Équipe de nuit

    Aramark

    Toronto, ON
    il y a 20 heures
  •  ...Attention Retention/Renewal Specialists, Mortgage Agents and Financial Advisors – we are looking for you!  Ratehub has an opening on our...  ...to providing our customers the best mortgage rates, advice, and service.We believe in financial transparency, product innovation, entrepreneurship... 
    Temps plein
    Travail au bureau
    Travail à distance

    Ratehub

    Toronto, ON
    il y a 24 jours
  •  ...industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a... 
    Temps plein
    Stage
    Travail au bureau
    Zone locale

    decagon

    Toronto, ON
    il y a 4 heures
  • $45k - $55k par année

     ...Canada, Ireland, and Australia. The Customer Care Administration Agent supports the Customer Care department with administrative tasks,...  ...dedication, a detail-oriented approach and providing outstanding service to our customers. The Customer Care Administration Agent is... 
    Stage

    Neilson Financial Services

    Toronto, ON
    il y a 16 heures
  • $45k - $55k par année

     ...Ireland, and Australia. We are seeking a Customer Care Claims Agent who performs all core activities within the team, demonstrating...  ...detail-oriented approach and providing outstanding and memorable service to claimants. The Customer Care Claims Agent is responsible for... 
    Stage

    Neilson Financial Services

    Toronto, ON
    il y a 16 heures
  •  ...industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a... 
    Contrat Longue Durée
    Temps plein
    Travail au bureau
    Zone locale

    decagon

    Toronto, ON
    il y a 4 heures
  •  ...About the Role The Physical Security Agent, Critical Incident Response Team (CIRT) is...  ...Visitor Management ~ Manage employee and guest badging, including badge printing, activation...  ...(e.g., law enforcement, emergency services) during incident response Disseminate timely... 
    Temps plein
    Travail au bureau
    Zone locale
    Travail à distance
    Équipe de nuit

    DoorDash Canada

    Toronto, ON
    il y a 18 jours
  •  ...Job Description The Cleaning Services Worker II cleans and maintains assigned area(s) to meet customer and client satisfaction. Essential...  ...Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the... 
    Horaires flexibles

    Aramark

    Toronto, ON
    il y a 20 heures
  •  ...industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a... 
    Temps plein
    Travail manuel
    Travail au bureau
    Zone locale

    decagon

    Toronto, ON
    il y a 4 heures
  • $170k - $220k par année

     ...industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a... 
    Temps plein
    Travail au bureau
    Zone locale

    decagon

    Toronto, ON
    il y a 4 heures
  •  ...Job Type: Full-time | Part-time | Commission-based Experience Level: New Agents, Experienced Agents, or Those Planning to Become Licensed Grow your real estate career with powerful tools, proven support, and a trusted brand recognized nationwide. Whether you're... 
    Temps plein
    Temps partiel
    Zone locale
    Travail posté

    Royal LePage Real Estate

    Toronto, ON
    il y a 20 jours
  • $100k - $115k par année

     ...Development: Build and maintain conversational flows within the chosen Agent platform (e.g. Dialogflow CX Playbooks) including creating...  ...integrate the Agents with various internal and external APIs and backend services (CRMs databases etc.). IVR & Voice Experience: Design and... 
    Emploi permanent
    Temps plein
    Travail au bureau
    Zone locale

    INFOYA

    Toronto, ON
    il y a 2 jours
  • $115k - $130k par année

     ...and spirit of generosity ensure that every visitor arrives as a guest, leaves as a friend and returns as family. Fairmont Hotels &...  ...and regional departments. The Director will further a culture of service excellence, innovation and maintain a commitment to be “best in class... 
    Contrat Longue Durée
    Emploi permanent
    Temps plein
    Stage
    Travail au bureau
    Zone locale

    FAIRMONT

    Toronto, ON
    Il y a un mois
  • $20 - $25 par heure

     ...role may be for you! We are currently looking for a Workplace Services Professional to support our client in their Toronto office. In this...  ...a high-quality customer service to staff, clients, and external guests, fostering a welcoming and professional environment. •Conduct... 
    Temps plein
    Travail au bureau
    Zone locale
    Travail posté

    Randstad

    Toronto, ON
    il y a 3 jours
  •  ...day operations of the 360 Restaurant, and may assist in VUE Bistros, Le Café or other food establishments, as well as overseeing guest service and employee management. Ensure the quality of food and beverage presentations and service facilities, standards, specification and... 
    Salaire hebdomadaire
    Temps plein
    Équipe de nuit

    CN Tower

    Toronto, ON
    il y a 7 jours
  • $25 par heure

     ...Job Responsibility: **Job Summary:** We are seeking enthusiastic Bottle Service Servers to join our team. The ideal candidates will provide exceptional guest service in a high-energy environment.Must have some serving experience in a fast pace location. **Responsibilities... 
    Taux horaire
    Freelance
    Travail posté
    Travail le week-end

    Bubbly Solutions Inc

    Toronto, ON
    il y a 7 jours
  • $140k - $260k par année

     ...Compensation: $140K - $260K Our client is a high-growth, open-source infrastructure provider dedicated to the advancement of AI agents and web-based applications. By developing sophisticated browser infrastructure, the organization enables developers to deploy AI products... 
    Temps plein
    Stage
    Travail au bureau

    MLabs

    Toronto, ON
    il y a 15 jours

Voulez-vous recevoir plus d'offres d'emploi ?

S'abonner et recevoir des offres d'emploi similaires à Guest Service Agent. Soyez parmi les premiers à postuler !