Technical Services Manager

Pattison Media is one of Canada’s leading independent media companies, operating radio, television, and digital platforms across Western Canada. We are committed to innovation in broadcast and digital technology, with a focus on modern workflows, cloud-based systems, and multi-platform content delivery.

We are looking for a Technical Services Manager based in Kamloops who brings both strong technical expertise and a collaborative, "can-do" attitude to support our teams and continue driving innovation across our operations. This role offers the opportunity to work across a wide range of technologies in a dynamic, multi-market media environment with meaningful impact on daily operations

Qualifications (in order of importance)

• Genuine enthusiasm for broadcasting and a strong work ethic
• Demonstrated ability to lead, mentor, and support junior technicians in a collaborative team environment
• Strong interpersonal and communication skills with a positive, solutions-focused approach
• Ability to teach and share knowledge, fostering growth and development within the technical team
• Graduate of a recognized Electronics Technician or Technologist program
• Strong troubleshooting skills and analysis of end-to-end workflows
• Proficiency in maintenance and repair of studio, transmitter, and antenna systems
• Highly organized with the ability to manage multiple projects and see them through to completion in a fast-paced environment
• Working knowledge of IP networking, server infrastructure, or cloud-based broadcast systems is an asset

We are looking for someone who is approachable, team-oriented, and takes pride in helping others succeed. The ideal candidate is a problem-solver who enjoys supporting colleagues, sharing knowledge, and contributing to a positive and collaborative work environment.

Responsibilities

• Lead, mentor, and support the local technical team, including training and developing junior technicians
• Develop and manage the capital and operating budgets
• Maintenance, repair, and installation of audio/video studio and transmission equipment, computer equipment, and associated servers and networks
• Maintenance of broadcast systems such as WideOrbit, Burli, MusicMaster, and similar platforms
• Identify opportunities to improve workflows, introduce new technologies, and drive continuous improvement across broadcast and digital operations
• Ensure systems are aligned with corporate standards, cybersecurity practices, and evolving IT infrastructure
• Develop and maintain technical records and drawings using MS Visio
• Work closely with programming, news, and corporate teams to deliver reliable technical solutions and support evolving operational needs

Bill Stovold

Director, Technical Services

***email_hidden***

Pattison Media is committed to our social responsibility of equal opportunity employment and does not discriminate against any employee or applicant on the basis of race, color, ancestry, national origin, disability, medical condition, gender identity, sexual orientation, or age, religion, expression, marital status or other non-job-related criteria. We encourage members of all designated groups to identify themselves using our self identification form, as doing so will help us correct under-representation of those individuals in our company.