PEGA Non-Functional Testing QA Engineer

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Location : Mississauga , Canada

We are seeking an experienced PEGA Non-Functional Testing (NFT) QA Engineer with strong expertise in Performance Testing, Load Testing, API Performance Validation, Monitoring & Observability, Infrastructure Performance Analysis, and PEGA Platform Testing.

The ideal candidate will be responsible for independently driving enterprise-scale NFT programs, providing performance engineering recommendations, and ensuring PEGA applications meet stringent requirements for availability, scalability, security, operational resilience, and regulatory compliance, particularly within the banking domain.

Job Responsibilities

Non-Functional Testing Strategy
Develop and execute comprehensive non-functional testing strategies for PEGA applications, services, integrations, and operational workflows.
Define NFT scope, test plans, workload models, SLAs, success criteria, and release readiness metrics.
Drive end-to-end NFT engagements independently across multiple releases.

Performance Engineering & Testing
Design, execute, and report on:
Load Testing
Stress Testing
Volume Testing
Endurance (Soak) Testing
Scalability Testing
Resilience Testing
Failover & Disaster Recovery Testing
Production Readiness Testing
Analyze PEGA application behavior under varying user loads, transaction volumes, case processing demands, batch activities, and integration traffic.

Performance Analysis & Optimization
Identify bottlenecks across:
PEGA Rules and Workflows
Case Processing Engines
APIs and Integration Layers
Databases
Middleware and Messaging Systems
Infrastructure Components
External Dependencies
Validate and analyze:
Response Time
Throughput
CPU Utilization
Memory Consumption
Thread Utilization
Database Performance
Queue Behavior
Network and System Resource Utilization

API & Integration Performance Testing
Conduct API performance testing for:
REST Services
SOAP Services
Kafka
MQ
Enterprise Integration Platforms
Validate integration throughput, latency, reliability, and resilience under peak workloads.

Monitoring & Observability
Leverage monitoring and observability platforms to detect performance issues, resource constraints, and system bottlenecks.
Analyze logs, traces, metrics, and performance dashboards to support root cause investigations.

Collaboration & Engineering Support
Partner with PEGA developers, architects, infrastructure teams, and database administrators to recommend:
Performance Tuning
Query Optimization
Caching Strategies
Indexing Improvements
Rule Optimization
Infrastructure Enhancements
Support capacity planning, environment sizing, SLA validation, and workload forecasting.

Security & Compliance Validation
Work closely with Information Security teams to support:
Vulnerability Assessments
Access Control Validation
Data Security Verification
Penetration Testing Remediation Validation
Ensure compliance with enterprise security, governance, and regulatory requirements.

Reporting & Stakeholder Management
Prepare executive-ready NFT reports including:
Test Results
Performance Observations
Risks & Impact Assessment
Root Cause Analysis
Optimization Recommendations
Go-Live Readiness Status
Present findings to business stakeholders, development teams, architects, and release governance forums.

Required Skills

PEGA Platform
Strong understanding of PEGA architecture, workflows, case management, rules engine, and integrations.
Experience testing PEGA-based enterprise applications.

Performance Testing Tools
Hands-on expertise with:
Apache JMeter
LoadRunner
NeoLoad (preferred)
Equivalent enterprise performance testing tools

Monitoring & Observability
Experience with monitoring and observability platforms such as:
Dynatrace
AppDynamics
Splunk
Grafana
ELK Stack
Prometheus

API & Integration Testing
REST API Testing
SOAP Services Testing
Kafka Performance Validation
MQ Performance Testing
Enterprise Middleware Validation

Database & Infrastructure
SQL Performance Analysis
Query Optimization
Database Monitoring
Application Server Performance Analysis
Infrastructure Resource Analysis
Capacity Planning

Security & Reliability
Vulnerability Testing Support
Security Validation
Availability Testing
Failover Testing
Disaster Recovery Validation
Operational Resilience Testing

Non-Functional Testing Scope

The candidate should possess strong experience in:

Load Testing
Stress Testing
Volume Testing
Endurance (Soak) Testing
Scalability Testing
Reliability Testing
Resilience Testing
Failover Testing
Disaster Recovery Testing
Production Readiness Validation
Capacity Planning & Benchmarking

The base compensation range for this role in the posted location is  $70,958

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.