Senior HR Generalist

Position Overview

The HR Generalist will serve as the primary on‑the‑ground HR resource for a growing organization. This role functions as a true Swiss‑army‑knife generalist , providing tactical and operational HR support across the full employee lifecycle. This position is critical in easing workload, strengthening HR processes, and supporting both employees and leaders.

Key Responsibilities

Employee & Labor Relations

• Act as the first point of contact for managers and employees regarding employee relations issues, inquiries, and complaints.
• Conduct internal investigations as assigned by HR leadership.
• Interpret HR policies, company processes, and employment legislation to ensure compliance.
• Use sound judgment to identify when issues require elevation to HR leadership.

HR Operations & Generalist Support

• Support core HR processes including performance management (PADP), staffing & development, case management, and policy administration.
• Identify, implement, or lead improvements to HR processes and workflows.
• Maintain strict confidentiality and manage sensitive information with discretion.
• Provide basic payroll support as needed (experience preferred).

Business Partnership

• Partner with all levels of management to communicate HR objectives, provide guidance, and support decision‑making.
• Identify people implications of business strategies and advise leaders on solutions.
• Build strong relationships across the organization and establish trust and credibility.

Culture, Inclusion & Engagement

• Promote diversity, inclusion, and respect for different perspectives through HR processes and initiatives.
• Support leadership and supervisory effectiveness through coaching and HR interventions.

Data, Reporting & Compliance

• Analyze HR data to identify trends, challenges, and opportunities; recommend and implement action plans.
• Ensure compliance with internal policies and external employment laws and regulations.
• Maintain accurate records, documentation, and reporting to support HR operations.

Qualifications

• 8–10 years of HR Generalist experience
• Strong knowledge of employment laws and regulations .
• Experience supporting employee relations , investigations, and policy interpretation.
• Proficiency in Microsoft Office
• Strong organizational skills with the ability to bring structure and clarity to complex or evolving environments.
• Ability to work independently with minimal direction while collaborating closely with HR leadership.
• Strong listening skills, sound judgment, and the ability to identify and escalate concerns appropriately.
• Experience with pay, benefits, and payroll support is an asset.
• Ability to maintain confidentiality and handle sensitive information with professionalism.