Technical Lead, IT Infrastructure - Hybrid

ARE YOU INTERESTED IN A WORKPLACE THAT HAS...

Remote Work Environment 

Personal Spending Account 

Up to $500 to spend on anything related to physical, mental or financial well-being (in addition to your Health Care Spending Account) 

Summer Hours 

Start your weekend earlier during the summer months!

17 Paid Days Off (in addition to 13 Personal Days) 

This includes an extra day off during the month of your birthday - our gift to you!

An IDEAS (Inclusion, Diversity, Equity, Awareness, Solidarity) team ⚖️

Weather is inclusive, we will be too. Our IDEAS team is committed to making this happen!

HAVE WE GOT YOUR ATTENTION? WANT TO LEARN MORE?

Read about us  here ! (spoiler alert… we are the home of The Weather Network )

WHY WE NEED YOU? GLAD YOU ASKED...

The Tech Lead is responsible for leading the design, implementation, and support of Pelmorex IT Infrastructure to standardize, modernize, and automate infrastructure management, providing strategic coordination as well as tactical governance. The role involves designing solutions in line with the organization's strategic goals and technology roadmap, working collaboratively with other tech leads and Infrastructure administrators.

While this job provides the flexibility to work from home the majority of the time, it requires travel to our office at Oakville when required and to work outside business hours and weekends if / when required.

Please note we are only considering candidates who are eligible to work in Canada and are currently located in the Greater Toronto Area.

WHAT'S THE DAY TO DAY LIKE?

• Lead the design and implementation of Pelmorex infrastructure core systems (k8, VMs, Clusters,CICD, Clouds environment) including Network security, automation, and monitoring
• Provide technical advice or technical leadership where required to support various IT-related projects
• Design Infrastructure solutions for high availability, scalability, resiliency, integrity and security;
• Review existing systems & platforms and recommend changes and improvements to take advantage of best-of-breed technology solutions;
• Research and keep abreast of emerging technologies and recommend innovative solutions to ensure technology sustainability;
• Quality assurance and documentation of the Pelmorex infrastructure architecture;
• Document and hand over systems and processes to the IT Operations team for support;
• Act as a 3rd level support escalation;
• Ensure that IT Infrastructure systems meet, and endeavor to exceed, the agreed Service Levels;
• Be proactive in looking for opportunities on how IT can improve its Service Delivery;
• Projects delivered on time, on budget, and to required quality (stakeholder expectations);
• Provide after-hours support when and if required;
• Other duties as reasonably required.

Required to work outside business hours and weekends if / when required.

Responsibilities and duties may evolve and change over time

WE ARE HOPING YOU HAVE:

• Bachelor’s degree in a related field, such as information technology, computer science, or management information systems 
• 5+ Years of experience in working in a 24/7 IT environment.
• Minimum of 3 years of direct experience with Docker, Kubernetes cluster design, implementation, and management on the following infrastructures (OpenStack, VMware, Procmox, AWS, GCP, AZURE)
• Excellent knowledge in cloud computing GCP, AWS, Azure, OpenStack, AI (Machine learning)
• Excellent knowledge of managing k8 infrastructure. Experience in Complex IT Environments (Network, System, and Storage )
• Excellent technical skills ( Linux & Windows, Scripting, terraform) 
• Excellent communication skills (Verbal and Written)
• Excellent Problem-solving skills Familiarity with systems monitoring, log aggregation, and dashboard solutions (e.g., ELK, Splunk, Prometheus)
• Experience with promoting a DevOps culture and introducing it to new teams
• Excellent oral and written communication skills, technical writing skills, and attention to detail when communicating
• Robust analytical and problem-solving skills
• Able to manage multiple priorities and consistently produce results within timelines
• Able to develop and maintain positive working relationships
• Demonstrated strong experience in the management of a technical team 
• Proven track record of developing and providing Service Level Agreements and Service deliverables

COMPETENCIES

• You are a strong technical leader!
• Able to balance many competing priorities
• Possess a cool head under pressure
• You foster teamwork and collaboration among different team members
• Promoted consensus-based decision-making
• Live and breathe learning about technology and making systems better every day
• Present ideas in user-friendly language to non-technical staff
• Keen attention to detail
• Strong analytical, resolution/troubleshooting skills
• Introduce innovation whenever the opportunity arises
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment
• Strong analytical and problem-solving skills
• Strong multi-tasker, with the ability to set priorities and stay focused under tight deadlines
• Positive, can-do attitude
• Able to motivate other technologists and to explain complex technology to non-technologists
• Creative thinking and natural curiosity when solving complex problems
• Courageous advocate for your ideas but also able to compromise with peers
• Energetic and enthusiastic and able to work with flexibility in a highly dynamic environment

DON’T MEET ALL THE REQUIREMENTS? DON’T WORRY…

Not all applicants will have skills that match a job description exactly. Pelmorex values and welcomes diverse experiences. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Pelmorex. We are always looking for people who will be a culture add (yup, that's right, we don’t subscribe to culture fit, we want you to add to what we think is an amazing culture and work environment

INTERESTED? IT GETS BETTER….

• Course Reimbursement Program We want you to keep learning, so we can too
• Open and transparent communication, including All Hands Meetings with our CEO
• Pelmorex Learning Academy includes offerings like French, Leadership (for people leaders and non-leaders alike), yoga, mindfulness
• Your mental health is important to us! We partner with Inkblot for virtual counseling sessions
• Frequent employee pulse surveys we value your feedback so we can continue to make Pelmorex a great place to work!
• Free online doctor visits ‍⚕️ with Maple Online Healthcare
• While we encourage 1:1 conversations, we recognize that not everyone is comfortable with speaking up We have an anonymous reporting platform (Speakfully) to ensure everyone’s voice is heard

OUR PROMISE TO YOU...

We’re highly focused on doing the right thing.

We’ll discuss issues and timelines professionally, so you have the time you need to do the best work you can

You will see the result of your work pushed out to real users quickly

We’re a team that enjoys learning new technologies and we’re open to trying new things

We’ll try our best not to bog you down with boring meetings

Weather inspires, protects, and transforms. For 35+ years, Pelmorex has led the way with trusted forecasts and alerts. With innovation at our core, we provide precision, speed, and unmatched reliability—safeguarding lives, powering decisions, and driving business success. Whatever the weather, we turn its potential into action. We’re Pelmorex. Imagine it and we’ll deliver it.