Branch Manager

$65k - $70k per year

Full-time

National Seating

Ottawa, ON

Lead a Team. Grow a Branch. Make a Difference.
At National Seating & Mobility (NSM) , we help people live with greater independence, confidence and comfort through personalized mobility and seating solutions.
We’re looking for a Branch Manager who is a strong people leader, customer-focused, organized and business-minded—and who wants to make a meaningful difference every day.

What You’ll Do

Lead, coach and develop a high-performing branch team.

Drive branch sales, revenue, customer service and operational performance .

Build strong relationships with clients, therapists and healthcare professionals.

Oversee day-to-day branch operations, inventory, equipment and facility needs.

Support recruitment, onboarding, performance management and employee development.

Monitor budgets, P&L, expenses and accounts receivable.

Ensure quotes, orders, work orders, billing and service activities are completed accurately and on time.

Identify opportunities to improve processes, customer experience and branch performance.

Create a positive, collaborative team culture where employees feel supported and accountable.

What You Bring

Leadership experience in a customer-focused or operations environment.

Strong communication, organization and problem-solving skills.

Experience managing employees, budgets and business operations.

A customer-first mindset and ability to build strong relationships.

Ability to balance people, priorities and business results .

Experience in healthcare, mobility equipment or a related industry is an asset.

Why Join NSM?

$65,000–$70,000 annually + annual merit reviews

Meaningful work that directly impacts people's lives

Employer-paid benefits

RRSP matching

Generous paid time off

Company events & inclusive team culture

NSM-sponsored gear

Ready to Lead With Purpose?

If you’re passionate about people, customer experience and making a difference , we’d love to hear from you.

Join NSM and help create better mobility experiences—one client at a time.

Apply

Vacancy posted 25 days ago

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