Analyste d'affaires principal en TI (IT Senior Business Analyst)

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

Ce que vous ferez

• Définir des solutions de systèmes d'affaires idéales et pratiques tout en favorisant la standardisation au sein des flux de travail.
• Fournir un support pour Genius ERP et Sage 300 face à des exigences et des défis commerciaux complexes nécessitant une expertise approfondie de la chaîne d'approvisionnement, de la fabrication et de la gestion d'entrepôt.
• Être responsable de la collecte des exigences, de l'analyse et de la création de spécifications fonctionnelles et de documents de conception fonctionnelle (Function Design Documents), de la compréhension des options de configuration et de paramétrage de Dynamics Finance and Operations, de la documentation et des tests des solutions, et s'assurer de la compréhension et de l'acceptation par les partenaires d'affaires.
• Travailler avec les utilisateurs pour créer et exécuter des cas de test couvrant de multiples scénarios d'affaires.
• Collaborer avec les développeurs pour s'assurer que les conceptions des spécifications fonctionnelles sont comprises et techniquement bien exécutées.
• Participer à des partenariats actifs avec les principaux utilisateurs d'affaires pour rechercher des moyens d'optimiser davantage l'utilisation du système et les meilleures pratiques.
• S'impliquer activement dans le soutien des améliorations futures et des déploiements et implémentations stratégiques de l'ERP D365 à l'échelle mondiale.
• Travailler sur plusieurs sites et avec divers partenaires commerciaux pour développer des systèmes mondiaux/régionaux et des améliorations de processus.
• Développer et maintenir des rapports et des tableaux de bord avancés à l'aide de Power BI, SQL ou SSRS. Traduire des données de fabrication complexes en informations exploitables pour les directeurs d'usine et la direction des unités d'affaires stratégiques (SBU).
• Analyser et remettre en question les processus et hypothèses existants pour aider à définir les meilleures solutions afin de répondre aux besoins commerciaux actuels et futurs.
• Renforcer les moteurs de l'entreprise pour promouvoir l'utilisation des fonctionnalités standard de l'ERP.
• Soutenir activement les événements d'amélioration rapide et continue en fournissant une vue combinée des processus d'affaires et des systèmes.
• Identifier et mettre en œuvre des cas d'utilisation basés sur l'IA, tels que des alertes de maintenance prédictive, la validation automatisée des données ou la prévision intelligente de la demande, pour améliorer la productivité des SBU.
• Former les nouveaux analystes d'affaires et les analystes d'affaires sous-traitants sur les méthodes de travail standard.

Qualifications

• Bilingue français et anglais.
• Baccalauréat en ingénierie, en administration des affaires, en technologies de l'information ou dans un domaine connexe.
• 5 ans et plus d'expérience avérée dans des opérations de fabrication (multinationale) ou de distribution.
• Connaissance fonctionnelle et technique approfondie des applications Genius ERP et Sage 300.
• Expérience avec les bases de données relationnelles (MS-SQL) et les concepts client-serveur.
• Une expérience de travail avec les applications Microsoft Dynamics 365 Finance and Operations ou Customer Experience est préférable.
• Une expérience de travail dans un environnement ERP mondial (multi-régions) est préférable.
• Une expérience avec les outils CPQ et les intégrations ERP est préférable ; une expérience avec ExperLogix est un atout.
• Expérience dans l'élaboration d'exigences d'affaires complètes, de documents de conception fonctionnelle, dans la réalisation d'évaluations d'impact et dans la contribution à des analyses de rentabilisation qui identifient la valeur du changement.
• Capacité à travailler de manière indépendante ainsi qu'à collaborer efficacement avec d'autres personnes, en personne et à distance.
• Excellentes compétences en communication à tous les niveaux d'une organisation. Une capacité avérée à diriger et à communiquer oralement, dans des documents écrits et lors de présentations formelles est requise.
• Esprit d'équipe, agent de changement et mentalité axée sur le client.
• Approche analytique de la résolution de problèmes, solides compétences conceptuelles et volonté d'apprendre, sens de l'urgence et engagement pour un travail bien fait.
• Forte éthique de travail, orienté vers les résultats.
• Capacité démontrée à participer avec succès à de multiples initiatives simultanément.
• Solide compréhension de l'intégrité des données et des procédures d'audit / conformité.
• Connaissances technico-fonctionnelles applicables.
• À l'aise avec l'utilisation de PowerBI, SQL et d'autres outils pour travailler avec des données à des fins d'analyses ponctuelles (ad hoc).

IT Senior Business Analyst-Longueuil,Quebec

Job Summary

The IT Senior Business Analyst is responsible for analyzing, specifying, proposing, and partnering with subject matter experts to define the best solutions to meet business needs using knowledge and expertise around the ERP system. As an IT Senior Business Analyst, this person will apply proven communication, analytic, and problem-solving skills ensuring alignment with IT and overall business transformation strategies. The Senior Business Analyst formulates and recommends solutions that can be applied globally and aligns with system functionality and with Allegion’s business processes. You will be responsible for maintaining ERP systems, driving data analytics, managing system integrations, and leveraging emerging AI tools to drive operational efficiencies. Willingness to learn and grow as the business and systems evolve over time.

What You Will Do

• Defining ideal and practical business system solutions while driving standardization within the work streams

• Provide Genius ERP and Sage 300 support with complex business requirements and challenges requiring deep expertise in Supply Chain, Manufacturing and Warehouse Management

• Responsible for gathering requirements, analyzing and creating functional specifications, Function Design Documents, understanding Dynamics Finance and Operations setup and configuration options, documenting and testing solutions, and ensuring business partner understanding and acceptance

• Working with users to create and execute test cases that cover multiple business scenarios

• Collaborating with developers to ensure functional spec designs are understood and technically executed correctly

• Participating in active partnerships with key business users to look for ways to further optimize system usage and best practices

• Active involvement in supporting future enhancements and strategic D365 ERP deployments and implementations globally

• Working across multiple locations and business partners to develop global/regional systems and process improvements

• Developing and maintaining advanced reports and dashboards using Power BI, SQL, or SSRS. Translate complex manufacturing data into actionable insights for Plant Managers and SBU leadership.

• Analyzing and challenging existing processes and assumptions to help define the best solutions to meet the current and future business needs

• Reinforcing the business drivers to promote the usage of standard ERP functionality

• Actively supporting rapid and continuous improvement events by providing a combined view of business and system processes

• Identifying and implementing AI-driven use cases, such as predictive

• maintenance alerts, automated data validation, or intelligent demand forecasting, to improve SBU productivity.

• Train new Business Analysts and Business Analyst contractors on standard work

What You Need to Succeed

• Bilingual French and English

• Bachelor’s degree in Engineering, Business, Information Technology or related field

• 5+ years of proven experience within manufacturing (multi-national) or distribution operations

• Deep functional and technical knowledge of the Genius ERP and Sage 300 applications

• Experience with relational databases (MS-SQL) and client-servers concepts

• Prefer experience working with Microsoft Dynamics 365 Finance and Operations or Customer Experience applications

• Prefer experience working on a global (multi-Region) ERP environment

• Prefer experience with CPQ tools and ERP integrations, experience with

• ExperLogix is a plus

• Experience developing comprehensive business requirements, functional design documents, completing impact assessments, and contributing to business cases that identify value of the change

• Ability to work independently as well as to collaborate effectively with others in person and remotely

• Excellent communication skills with all levels of an organization. Proven ability to lead and communicate orally, in written documents, and in formal presentations is required.

• Team player, change agent, and customer-driven mentality

• Analytical approach to problem-solving, solid conceptual skills and willingness to learn, sense of urgency and commitment for a job well done.

• Strong work ethic, results oriented

• Demonstrated ability to successfully participate in multiple initiatives simultaneously

• Solid understanding of data integrity and audit / compliance procedures

• Applicable Techno-functional knowledge

• Comfortable using PowerBI, SQL and other tools to work with data for ad hoc analysis

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.

• You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What You’ll Get from Us

• A commitment to Diversity, Inclusion & Belonging: making a difference and leading with purpose

• High energy, influential, cross collaborative team environment

• Opportunities to leverage your unique strengths through Clifton Strengths testing and coaching.

• Customized individual development plans and growth maps to help you unlock your full potential and career graph with Allegion.

• Competitive base salary

• Health, dental and other insurance coverage, helping you "be safe, be healthy"

• Tuition Reimbursement

• Employee Discounts

• Community involvement and opportunities to give back so you can "serve others, not yourself"

Compensation : This range is provided by Allegion. Your actual pay will be based on your skills and experience.

• The expected Base Salary Range: $90,000-$110,000. The actual compensation will be determined based on experience and other factors permitted by law.

• Bonus Eligible: Yes, 10%

• Equity Eligible: No

• Holiday & PTO Pay Eligible: Yes

• Overtime Eligible: No

Additional Disclosures

• AI is used in applicant screening or selection.

• Is this for a current vacancy: Yes

Apply Today!

Join our team of experts today and help us make tomorrow’s world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer