Salesforce Slack And Agentforce Techno Functional Consultant

CloudLabs Inc

Job Title : Salesforce Slack and Agentforce Techno Functional Consultant
Experience Required : 5+ years of hands-on Salesforce consulting or implementation experience.
Job Description
Job Location: Canada – RemoteVISA Status: Canada Citizen or PR Holder (having B1/B2 US Visa is added advantage)Start Date: Immediate or 15 DaysResponsibilities
Engage with business stakeholders to gather, analyze, and translate requirements into Salesforce, Slack, and Agentforce solutionsDesign end-to-end business processes leveraging Salesforce, Slack workflows, and Agentforce AI agentsLead functional solution design, including use cases, user stories, process flows, and acceptance criteriaProvide thought leadership on conversational interfaces, automation, and AI-driven service or sales workflowsSupport UAT, change management, training, and post-go-live adoptionConfigure and customize Salesforce using Flows, Apex (as needed), Lightning components, and integrationsDesign and implement Slack integrations with Salesforce (alerts, workflows, bots, notifications, approvals)Implement and configure Agentforce for intelligent case handling, automation, and AIassisted workflowsCollaborate with architects on system integration, security, data models, and scalabilityTroubleshoot and resolve technical and functional issues across Salesforce, Slack, and AgentforceRequired Qualifications
5+ years of hands-on Salesforce consulting or implementation experienceMinimum 1 successful project involving Slack integration and Agentforce implementationStrong understanding of Salesforce clouds such as Sales Cloud, Service Cloud, Experience Cloud, or PlatformExperience with Salesforce Flow, automation, and declarative developmentSolid understanding of Slack APIs, workflows, and Salesforce-Slack connectivityExperience working in Agile/Scrum delivery environmentsExcellent communication skills with the ability to bridge technical and business teamsPreferred Qualifications
Experience with AI-driven solutions, conversational agents, or intelligent automationExposure to integration tools (MuleSoft, REST/SOAP APIs)Experience working with enterprise or regulated clientsPrior consulting or client-facing experienceCertifications (Required or Strongly Preferred)
Salesforce AdministratorSalesforce PD1Salesforce Sales Cloud and/or Service Cloud ConsultantSalesforce Slack Admin/Developer/Consultant (preferred but not mandatory)Salesforce Certified Agent force SpecialistExperience Level: Minimum 6 years of relevant experience in Development & migration in IICS.
Headquartered in USA:19 Opal Drive,Robbinsville,NJ 08691
India:S27, Besides Koli Samaj Wadi,Town Square, Charrasta,Gandevi, Gujarat 396360, India#J-18808-Ljbffr

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