Client Care Specialist

Kelly is hiring!

We're looking for enthusiastic, motivated individuals to join our client’s team as a Client Care & Warranty Specialist.

In this full-time, permanent role, you’ll help our client with their customer service and client warranty needs.

What You’ll Do:

• Answering client calls and emails with professionalism, empathy, and confidence
• Helping with quotes, orders, pricing questions, lead times, tracking, and product inquiries
• Handling billing questions, invoice issues, and accounts receivable follow-up
• Receiving and processing warranty claims with urgency and accuracy
• Reviewing returned products and coordinating with internal teams on next steps
• Helping troubleshoot issues and guide clients toward solutions
• Managing admin details accurately while still delivering a high-level client experience
• Learning products, systems, and processes so you can become increasingly capable and confident
• Using notes, SOPs, examples, and judgment, not scripts, to do the job well
• Taking initiative in a role where every day brings something different

What We’re Looking For:

• 2+ years of Customer Service experience
• Ability to take initiative
• Tech savvy- comfortable learning technical products, understanding how things work, and helping others understand them too.
• Opennes to learning new systems, internal processes, product knowledge, warranty workflows, you are not intimidated by learning. You embrace it.
• Adaptable

Salary:

• $48,000 - $52,000 per year

If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further, and apply today!

This is for a current vacancy

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known.