Clinical Information Clerk 3 (Full-time Permanent)

Full-time Permanent

This posting is for an existing vacancy

1.00 FTE, Day, 7.5-hour shifts

CIC3

Surgical Services

$31.4552 to $32.1801 per hour

Per CUPE LOCAL 822 Collective Agreement

Wednesday, October 14, 2026

If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.

Description

LWDH Surgical Services delivers several surgical programs: Orthopedics (Total knees, total hips, spine, lower extremity, upper extremity), Cataracts, Pediatric dental, Gynecology, Urology, General surgery/endoscopy. The department consists of three operating theatres, a six-bed Recovery Room, and a five-chair Day Surgery unit.

The Clinical Information Clerk 3 – Surgical Services provides clerical and administrative support/duties to the Surgical Services Department, ensuring efficient coordination of surgical bookings and slates with the PreOp Clinic, order entry of surgical supplies and data management reporting of the Operating Room. This role is responsible for managing communications with patients, physicians, and hospital staff; and supporting the scheduling, documentation, and data reporting of surgical procedures.

Maintains departmental supplies, submits implant orders and stock orders. Working closely with the Surgical Services Manager, team leads, and PreOp Clinic supervisor. This role contributes to the smooth operation of the units.

Why Work with LWDH? In this position, there are many benefits to joining our team:

• 2 weeks paid vacation
• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
• Desjardin Group Life Insurance coverage that includes basic life insurance, short/long-term disability coverage, and voluntary custom options
• Hospitals of Ontario Disability Income Plan coverage that includes short-term sick pay and long-term disability
• Green Shield Canada extended health benefits for single and family including dental services, prescription, health services, vision, hospital accommodation, etc.
• Relocation and accommodation packages and support
• Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, an employee perks program, and much more!

Qualifications

• Grade 12 Diploma or Equivalent
• Medical Office Administration Diploma or relevant post-secondary program required or equivalent work experience
• Candidates who do not possess the above post-secondary education may be considered with equivalent work experience and will be required to successfully complete approved Medical Terminology and Pharmacology courses within a specified timeframe
• Medical Terminology Course required
• Recent and related experience in a health office or medical clinic setting preferred
• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Strong organizational and time management skills with the ability to prioritize and meet deadlines in a fast-paced environment
• Demonstrated proficiency in accurate data entry, with strong attention to detail
• Knowledge and experience with computer software including Microsoft Office, ORMED, UKG, Meditech, Metric Aide and Novari are an asset
• Demonstrated knowledge of office practices
• Reliable attendance record

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. LWDH is a proud and active partner in the All Nations Health Partners Ontario Health Team, working collaboratively towards the development of a seamless, patient-centre healthcare system. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application. For more information, to request an accommodation, or to report a frequently publicly posted advertised job posting, please contact the Human Resources Department at View phone number on torontojobsjournal.ca.