Parts Inventory Specialist

Job Title: Parts Inventory Specialist (English only)

Workplace Type: On-site

Employee Location: Markham, ON

Job Description:

About the Opportunity

Our client is seeking a reliable, detail-oriented Parts and Inventory Specialist to join their After Sales Service team in Markham, Ontario. This full-time, in-office role plays an important part in supporting daily service operations, maintaining accurate inventory records, coordinating parts orders, and assisting both internal teams and customers.

This is an excellent opportunity for someone who enjoys structured, hands-on work, takes pride in accuracy, and values being part of a stable and supportive workplace. The role combines inventory coordination, customer communication, and operational support within an established after-sales service environment.

What You’ll Do

As the Parts and Inventory Specialist, you will help ensure that parts inventory and service operations run smoothly and efficiently. You will be responsible for supporting service teams, maintaining organized inventory systems, processing parts requests, and responding to customer and internal inquiries.

Your day-to-day work will involve receiving and organizing inventory, picking and packing parts, monitoring stock levels, assisting with ordering, and maintaining accurate product and inventory information in internal systems.

Key Responsibilities

• Maintain a clean, organized, and efficient parts department
• Pick and pack parts for service and sales orders
• Receive incoming inventory and ensure proper storage, labeling, and documentation
• Respond to phone and email inquiries regarding parts availability, pricing, and order status
• Assist with parts ordering while following established budget and inventory guidelines
• Monitor inventory levels, backorders, stock movement, and inventory turnover
• Conduct cycle counts and periodic inventory audits to support accurate records
• Investigate and reconcile inventory discrepancies or variances
• Maintain accurate parts models, product details, and inventory information in internal systems
• Communicate with service teams, internal departments, vendors, and customers regarding parts needs
• Support additional Customer Care and After Sales Service functions as required

What You Bring

• Experience in inventory control, parts coordination, warehouse operations, or a parts department environment
• Strong Microsoft Excel skills for inventory tracking, reporting, and data review
• Excellent customer service and communication skills
• Strong organizational skills and close attention to detail
• Ability to manage multiple priorities in a structured operational environment
• A hands-on, reliable, and proactive approach to work
• Technical curiosity and willingness to learn product systems and internal processes
• Professional written and verbal communication skills in English
• French language skills are considered an asset
• Experience supporting service, customer care, or after-sales operations is an asset

What’s Offered

• $48,000–$52,000 annually
• Comprehensive health benefits after successful completion of the probation period
• Two weeks of paid vacation
• Company-supported pension plan after one year of service
• Free onsite parking
• Predictable full-time weekday schedule
• Stable, office-based role within an established operational team
• Supportive work environment with long-term career potential

Why This Role

This opportunity offers a stable and well-structured environment where you can build on your experience in inventory management, parts coordination, and service operations. You will work closely with experienced colleagues in a collaborative setting that values accuracy, reliability, and strong service relationships.

For someone who enjoys operational work, takes pride in keeping systems organized, and wants to contribute to the smooth running of an established service department, this role offers an excellent long-term fit.

Disclosure

Bilingual Source uses artificial intelligence technology to assist in screening and assessing applicants for this position. This technology helps us match candidates’ language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.

Vacancy

This is an existing vacancy with immediate availability. Our client is currently seeking a Parts and Inventory Specialist for their Markham office. English is required; French is considered an asset.