Learning & Development Consultant

Application Deadline

2026-07-06

Position Title

Learning & Development Consultant

Division

Learning & Development (Sylvia Murcia)

Location

2085 Hurontario Street Mississauga, ON L5A 4G1 Canada

Location Hierarchy

Central

Worker Type

Regular

Number Of Positions

Job Duration

Job Term

Full time

Job Code

Job Code: 5A002

Salary

$80,089.00 - $115,402.00CADAnnual

Posting Status

Post Internally and Externally & Post to OPS

OPS Job ID

246222

Water is our business and our passion. It can be yours too. The water professionals at OCWA know the value of water better than anyone. Our work benefits communities across Ontario every day.

Our job (and possibly yours) is also to return treated and safe water back to our lakes and rivers. At OCWA, we have a deep respect for the environment and our responsibility for the health of the communities we serve drives us.

A job at OCWA is an opportunity to make a positive impact on millions—a big responsibility. Are you ready? We think you are. So come on in. The water is perfect.

In This Role You Will

• Coordinate and deliver OCWA’s onboarding program for regional staff.
• Conduct needs assessments to determine emerging skill or competency requirements/gaps for all OCWA staff.
• Utilize a training matrix to identify needs or gaps in employee training and ensure employees are completing required training by position type and required qualifications.
• Consult/liaise with other departments, regions and subject matter experts to identify and support the development and delivery of training programs to compliance, operator certification and health & safety requirements.
• Lead projects for the design and development of training standards, training programs, industry specific courses, and/or events that meet identified training needs.
• Provide input to the development of learning measurement and training evaluation methods and tools by assessing learning results, evaluating instructional effectiveness and impact to ensure high quality and effective learning outcomes.
• Support regional operations by participating in audits by providing records and reviewing audit action items to identify any gaps that could have training implications and develop training plans to address gaps.
• Utilize LMS to develop synchronous and asynchronous courses and use it as a reporting tools to track course engagement, completion rates, and effectiveness of learning programs.
• Frequent overnight and extended travel to locations within the assigned region of the province, including to rural and remote areas.

Knowledge And Skills

• Training and presentation techniques to provide direction/guidance to associate instructors, and provide course instruction to staff and/or external clients
• Adult education principles/practices (e.g. learning needs assessment, program design, development strategies/methods) to lead the planning, development, delivery and evaluation of Agency training programs.
• Planning and project management methodologies to conduct training program design and development projects.
• Working knowledge and experience in water and wastewater systems with an ability to develop and/or deliver training in multiple platforms including instructor-led training, virtual classrooms, E-learning, mobile learning and blended learning formats.
• Consultation skills to establish relationships with partners, stakeholders and clients with respect to training plans and strategies to support of certification of water and wastewater operators.
• Excellent ability to develop curricula that meets technical, operational and legislative certification requirements.
• Experience working with Learning Management Systems (LMS) in the administration, course development, delivery and generation of reports.

Interpersonal, Communication And Analytical Skills

• Excellent oral and written communication skills to develop and deliver comprehensive technical and operational training programs, to make presentations and to interact with a variety of internal and external contacts.
• Interpersonal, problem-solving, project management, analytical and consultation skills to participate on various committees, to facilitate and coordinate comprehensive training programs, and establish effective relationships with internal and external stakeholders while obtaining feedback on learning initiatives and materials and providing guidance to management on meeting legislated training requirements.
• Proficient in using PC-based/networked software (e.g. multimedia and interactive content, word processing, graphics, spreadsheet, e-mail, internet, presentation software and virtual classroom platforms) for the production and design of high quality training materials and the development of alternative training methods, including technology-based training.
• Ability to work effectively in a cross-functional team environment.

What's in it for you?

• Flexible learning and development opportunities
• Opportunities for career advancement and specialization with the largest provider of water and wastewater services in Ontario.
• Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years.
• Work with an organization committed to innovation and advanced technology.
• A defined benefit pension plan; comprehensive health plan; life and disability insurance.
• Maternity and parental leave top-up benefits including for adoptive parents.

OPS/OCWA’s Commitment To Diversity, Inclusion, Accessibility, And Anti-racism

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

The Ontario Clean Water Agency is an inclusive employer and we offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario Human Rights Code. Refer to the application instructions if you require a disability-related accommodation.

The Ontario Clean Water Agency is an agency of the Province of Ontario, reporting to the Ministry of the Environment, Conservation and Parks. As the largest provider of water and wastewater services in Canada, we manage over 800 facilities from small well systems and lagoons to large water and wastewater treatment plants. Consider this opportunity if you are a motivated, team oriented individual seeking a career in the water and wastewater industry.

We thank you for your interest, and we will only contact you if we choose you for further screening or an interview.