Student Awards and Financial Aid Assistant

Job Responsibility:

Student Awards and Financial Aid Assistant

Tracking Code: req1507

Faculty/Department: Office of the Registrar

Number of Positions: 1

Appointment Type: Full-Time Continuing

Hours of Work: 35 hours per week

Salary Range: Level 6 - Starting Salary, Step 1 $55,534

Posting Date: March 11, 2025

Closing Date: March 18, 2025 (7:00 pm EST)

Job Summary: Reporting to the Manager, Student Awards and Financial Aid, this position provides specialized customer service to current and prospective students, their families, staff, faculty and community members by providing information and resources on matters related to scholarships, awards and financial support during postsecondary education. The position provides support to the Student Awards and Financial Aid team for the effective and accurate administration of institutional, federal and provincial government student financial aid programs, programs include the Ontario Student Assistance Program (OSAP), internal and external bursaries, scholarships, and awards, University Works programs and other provincial student aid.

Responsibilities/accountabilities:

1. Supports Student Awards in the administration of intuitional and donor scholarships and awards:

• Provides quality customer service and responds to email inquiries related to student awards and scholarships
• Communicates with students regarding outstanding information and documentation as required, such as collection of direct deposit information
• Maintains accurate and up-to-date records of donor award amounts, criteria and recipients in collaboration with Advancement and awards team members
• Executes the process for awarding the Entrance and In-Course scholarships
• Compiles records and receipts for the BSWD program
• Provides support for award adjudication in collaboration with the Student Awards Officer, including coordinating the application process for committee-based donor awards and major scholarship applications, including managing timelines, collection of applications and supporting materials, communication to reviewers and communication to successful recipients
• Coordinates the receipt of funds and payment to students for external award recipients administered through the university
• Supports the administration of the bursary process, such as running reports, working with team members on files requiring review, etc.
• Creation and maintenance of statistical and annual reports on scholarships, awards and financial assistance
• Coordinates events and outreach related to student awards and financial aid
• Assists in system testing and enhancement projects

2. Assists Financial Aid and Enrolment Services:

• Provides support in responding to inquiries via email related to financial assistance, OSAP documentation, and general inquiries
• Support the team in processing signature pages and confirmation of enrolments
• Other duties as required

3. Provides supports for the University Works program

• Provide support for administration of the University Works program as required, including responding to emails, preparing communications, processing contracts and other duties to support the Student Awards and Financial Aid team

4. Communications and Outreach

• Assists with the development and execution of Student Awards and Financial Aid events and outreach initiatives

Required Skills:

• Strong commitment to service
• Strong interpersonal and communication skills with the ability to work effectively with a wide range of stakeholders in a diverse community
• Ability to gather data, compile information
• Highly developed skills in technology and computer systems
• Ability to maintain confidentiality and integrity
• Demonstrated ability to work in a team environment

Required Education:

• Completion of a formal post-secondary/college/university program of three academic years in a related field
• An equivalent combination of education and related experience may be considered

• Verification of Academic credentials may be required

Required Experience:

• 3 -5 years experience
• Experience working in a higher education Financial Aid environment required
• Experience with government aid and loan administration, including provincial, federal, out of province and out of country programs preferred

Knowledge:

• Proficiency in MS Office, especially Excel, and Banner Student Information System
• Use of the Ministry of Colleges and University's OneKey portal an asset

How to Apply:

Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepted until March 18, 2025 or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.

This position falls within the bargaining unit represented by the Ontario Public Service Employees Union (OPSEU) and will be subject to the terms and conditions of the collective agreement between the university and the OPSEU. To the extent that policies are not included in the collective agreement, employment will also be governed by the university's policies which may also be found on our website and which may be amended from time-to-time.

Ontario Tech University is actively committed to equity, diversity, inclusion, indigenization and decolonization (EDIID), and welcomes applications from all qualified candidates, while especially encouraging applications from First Nations, Metis, Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in Canada, will be given priority.

Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle. If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the universities policies for accommodating employees with disabilities please review the university's Accessibility Policy

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

Job Location: Oshawa, Ontario, Canada

Expected Start Date: 3/24/2025