Guest Services Agent
Full-time
ALT SASKATOON
"What can I do for you?" is your mantra!
We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized attention to ensure our guests have a memorable stay.
Check-in and check-out, verify and detail arrivals and departures, and ensure that internal activities run smoothly.
Respond with care and attention to all guest requests, using your individuality and creativity to constantly improve their experience.
Respond to guests' requests courteously and efficiently, whether in person, by telephone or by email.
Resolve guest issues and concerns in a proactive, satisfaction-oriented manner.
Collaborate with other departments to provide relevant information that enables us to offer a personalized experience to our guests. WHAT YOU'LL BRING
Diploma in Hospitality
1 year minimum in a similar role
Excellent oral and written communication skills
Natural customer service orientation with a positive attitude
Ability to handle difficult situations with professionalism and calm
Strong listening skills to understand guest needs and preferences
Good computer skills and experience with OPERA PMS, an asset Additional information
This is a full-time, permanent position.
The company is HAC Qubec SEC
The position is located in Saskatoon at 480 2 Avenue South, SK S7K 0L3
The position is not unionized
The working language is English
The hourly wage for this position is $20.35
Group benefits program offered.
Apply online or send your application to [email protected]
Apply - we look forward to hearing from you!
Vacancy posted 4 days ago
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