Web Administrator/ IS Support Analyst
$2468 - $3002 per weekFull-time
Saskatchewan Assessment Management Agency
As a Web Administrator/IS Support Analyst, youll play a key role in supporting SAMAs digital presence and information technology services. This full-time role combines web administration, digital content management, service desk support, user account administration, and technology troubleshooting to help ensure reliable, secure, and user-focused digital services for both internal and external customers.
What Youll DoAdminister, develop, maintain, and support SAMAs internet, intranet, SharePoint-based content, and digital communication platforms.
Provide first-level technical support to employees by diagnosing, troubleshooting, resolving, and escalating hardware, software, network, system, and application issues.
Log, prioritize, track, and resolve incidents and service requests using the Agencys service management system.
Manage user access by creating, modifying, and deactivating accounts in accordance with established security procedures.
Monitor website performance, analytics, search functionality, usability, accessibility and user experience, and recommend improvements.
Administer Agency social media and digital communication channels, including coordinating approved content and supporting online publishing standards.
Maintain technical documentation, support procedures, and knowledge base materials while contributing to continuous improvement initiatives. What Were Looking For
Were seeking someone who brings strong technical knowledge, customer service skills, and a commitment to continuous improvement. The ideal candidate has:
A post-secondary diploma in a related field such as web design, graphic design, interactive communications, computer science, or a related discipline; or a post-secondary certificate in a related field and one year of related experience.
Considerable working knowledge of programming languages and online services software packages: including web authoring, content management, graphic production and Adobe Acrobat.
Vacancy posted 18 hours ago
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