Coordinator - Marketing, E - Commerce & Operations

Coordinator – Marketing, E-Commerce & Operations

Bamboo Design & Architecture | Montréal, QC | Full-time

Salary: $55,000 – $68,000 / year

Bamboo Design & Architecture is a Montreal-based company specializing in the import and distribution of sustainable bamboo construction materials across Canada. We work with homeowners, contractors, designers, cabinetmakers, and retailers through both direct sales and a qualified distribution network — and we're growing.

WHY THIS ROLE EXISTS

We're looking for a driven, autonomous professional to take ownership of key areas of the business — so our founder can focus on strategic development, new markets, and growth initiatives. This is a hands-on role with real impact and direct visibility at the leadership level.

WHAT YOU'LL OWN

Marketing & Content

• Coordinate with our SEO agency — review and approve weekly content, oversee the gradual website rebuild
• Plan and execute targeted email marketing campaigns by customer segment using Zoho CRM
• Create seasonal promotions and commercial campaigns tailored to each segment
• Create spontaneous, timely social media posts to complement the content planned by our SEO agency — product highlights, promotions, seasonal moments, and industry news
• Track campaign performance metrics and prepare actionable reports

Sales — Major Retail Banners

• Manage day-to-day operations across major retail platforms and e-commerce channels
• Maintain and optimize product listings, pricing, and SEO content on each platform
• Monitor daily, weekly, and monthly sales performance by account; prepare reports and dashboards
• Support promotions and retail programs for key accounts; identify opportunities for improvement
• Handle orders, inventory levels, and customer reviews

Sales Support — Independent Retailers & Agents

• Support the founder in developing relationships with independent retailers across Canada
• Coordinate manufacturer's agents and prepare sales materials, presentations, and forecasts
• Conduct market and competitor research to stay informed on trends and opportunities

Product & Technical Documentation

• Maintain product catalog accuracy and consistency across all platforms and channels
• Prepare product sheets, technical specifications, and practical client guides

WHAT WE'RE LOOKING FOR

Education & Experience

• Bachelor's degree in Business, Marketing, or a related field — or equivalent demonstrated experience
• 3–5 years of experience in e-commerce, marketplace management, marketing coordination, or a related role
• Background in construction materials, distribution, or a related industry — a significant asset

Required Skills

• Perfectly bilingual — French and English, written and spoken (near-native English level required — you will represent us on calls with English-speaking clients and partners across Canada)
• Proven hands-on experience with Zoho CRM — campaigns, segmentation, and marketing automation
• Proven experience managing major retail or e-commerce platforms — listings, inventory, and performance
• Experience with product catalog management across multiple channels
• Comfortable creating engaging social media content on the fly — a good eye for what resonates with a professional and trade audience
• Strong written and verbal communication skills in both languages
• Excellent organizational skills with the ability to manage multiple priorities simultaneously
• Proficiency with Microsoft Office Suite

Assets

• Experience with business intelligence or AI tools for data analysis and reporting
• Familiarity with ERP systems such as Zoho or Salesforce

Who You Are

• Highly autonomous — you take initiative, bring ideas backed by solid reasoning, and follow through on execution
• Collaborative and adaptable — comfortable in a small team where priorities shift and everyone contributes
• Personable and professional — you build genuine relationships with clients and partners
• Comfortable in a fast-paced SME environment where your work has direct, visible impact

WHAT WE OFFER

• Competitive salary of $55,000 – $68,000 depending on experience
• In-person position, Monday to Friday — with the flexibility of one work-from-home day per week (Tuesday through Thursday)
• No weekends, with a healthy work-life balance
• Located steps from the new Royalmount centre — shops, restaurants, and vibrant public spaces. A 10-minute walk from Métro De la Savane.
• Free on-site parking also available
• Comfortable, ergonomic workstation with up-to-date technology
• Small, close-knit team with direct access to leadership and fast decision-making
• A role that evolves and grows with the company

HOW TO APPLY

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Subject line: Application — Marketing & Operations Coordinator

Only selected candidates will be contacted. We thank all applicants for their interest.