Living Unit Clerk

Job Responsibility:

About Us

St.Amant supports over 2,200 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person centered approach and adapt to the needs of each person and each family. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.

Posting Date: July 12, 2024 Expiry Date: July 19, 2024 Position Type: Permanent Position Status: Full-Time Bi-Weekly Hours / FTE: 1.0 FTE

Position Summary and Scope of Service

The Living Unit Clerk (LUC) plays a crucial role in supporting the delivery of excellent client services by facilitating the smooth and timely flow of information and accessing of resources for members of the interdisciplinary care team. The LUC exemplifies and promotes the mission and the values of St.Amant and the goals and objectives of River Road Place in his/her interactions with residents, families and colleagues. This position is a key resource to both the Resident Care Managers and the Resident Care Supervisors:

• The LUC - weekday schedule reports directly to the Resident Care Manager(s) of his/her assigned living unit(s) and collaborates with administrative supports, facilities and corporate resource services

• The LUC - evening & weekend schedule reports directly to the Resident Care Supervisor (RCS)

Qualifications

Educational:

• Must possess a minimum of Grade 12

• Must have formal training certification related to job duties - e.g. Living Unit/Health Unit Clerk, Administrative Assistant or equivalent (Significant previous related experience may be considered in lieu of formal training)

Professional:

• Is proficient in the Microsoft Office software suite including: Word, Excel, PowerPoint and Outlook and familiar with office technology (e.g. fax, printer, scanner, copier, etc.)

• A minimum of one year of previous experience as a Unit Clerk (or in a substantially similar role in a Health Care or Human Service setting) is preferred

• Demonstrates excellent written and oral communication skills

• Previous experience working within an interdisciplinary Program Management model is an asset

Personal:

• Demonstrates behaviour consistent with the Mission and Values of St.Amant

• Presents as a positive, energetic, accountable self-starter

• Ability to work well under pressure and meet timeframes

• Able to work independently and as a member of a team

• Fosters positive employee relations

• Possesses the physical abilities to perform the duties of the position

Duties and Responsibilities

Clinical Care Management

The Living Unit Clerk supports the delivery of high-quality, appropriate and safe care services.

Duties include:

• Schedules client appointments and arranges transportation and attendant support as directed

• Sends, receives, distributes, and files resident information as directed, and culls Health Records in collaboration with Health Information Services and in accordance with established procedural standards

• Processes verbal orders and facilitates communication with physicians, pharmacies, and hospitals as directed. Follows up to ensure that verbal orders are signed by the Physician in accordance with standards

• Monitors and audits elements of direct service delivery and tracks adherence to standards as directed

• Maintains resident-specific databases as assigned (e.g. Resident activity schedules, progress towards IP goals, chattel inventories, restraint usage, etc.)

• Collaborates with Health Information Services to ensure that personal health information for residents is managed in accordance with applicable legislation and standards

Duties and Responsibilities also include but are not limited to:

• Human Resource Management

• Financial Resource Management

• Quality Management and Process Improvement

• Organization Planning and Development

The above information is intended to describe the general nature of this position and is not considered to be a complete statement of duties and responsibilities. Additional duties and responsibilities may be assigned provided they are consistent with the qualifications identified and fall within the parameters of this role.

St.Amant is a bilingual organization. Proficiency in both official languages (French/English) would be considered an asset.

As a Condition of Employment, successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.

As a Condition of Employment, new hires must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases. Successful applicants will also be required to provide proof of COVID-19 vaccination prior to start date.

St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.