AI-First Account Executive

Shape the Future with TribalScale

At TribalScale, we're not just participating in digital transformation—we're driving it. As global leaders in innovation, we combine Agile methodologies and cutting-edge AI, including Large Language Models (LLMs), to create digital solutions that propel enterprises into the future. Based in Toronto with a hybrid workforce across the Americas, we're on an ambitious mission to "Right the Future." If you're a bold innovator ready to push the boundaries of what's possible, we invite you to join our team of digital pioneers.

Our Digital Expertise

• Transformation Experts: We transform traditional business models into agile, AI-powered ecosystems.
• Strategic Visionaries: We navigate the uncharted waters of technological evolution.
• Product Virtuosos: We orchestrate the creation of world-class digital solutions.
• Code Optimizers: We leverage AI to refine and perfect digital systems.

Our Technological Toolkit

• Mobile & Web Development: (iOS, Android, React Native, React, Node.js)
• Voice-Activated Platforms: (Amazon Alexa, Google Home)
• Connected Ecosystems: (Cars and Homes)
• Streaming Platforms: (Roku, Fire TV, Android TV, tvOS)

The TribalScale Professional

You thrive in challenging environments where innovation is key. Your passion for technology is matched only by your drive to redefine its limits. You seek more than a job; you seek a calling—a chance to make a lasting impact on the digital landscape.

The Role

As an Account Executive, you are responsible for generating new business opportunities and growing TribalScale's revenue through outbound prospecting, relationship building, and strategic account expansion. This role is expected to be in office full time.

This is a sales-first position focused on identifying, creating, and closing opportunities with both prospective and existing clients. Success in this role is measured by your ability to proactively build pipeline, win new business, and expand strategic client relationships.

You will play a critical role in:

• Generating new business through outbound prospecting and relationship development
• Owning opportunities from initial outreach through close
• Expanding revenue within existing accounts through strategic conversations
• Creating value-added insights that strengthen client partnerships
• Positioning TribalScale as a trusted advisor in digital product and AI transformation

What You’ll Do

1. New Business Development & Pipeline Generation

• Proactively generate new business through prospecting, cold calling, cold emailing, LinkedIn outreach, networking, and referrals
• Build and manage a pipeline of qualified opportunities from initial outreach through close
• Identify and engage key decision-makers within target organizations
• Conduct discovery conversations to understand client challenges and business objectives
• Consistently meet outbound activity and pipeline generation targets
• Develop and execute targeted outbound campaigns aligned with TribalScale's service offerings

2. Sales Cycle Ownership

• Own opportunities throughout the sales process, from qualification through proposal and close
• Translate business challenges into digital product and AI-driven opportunities
• Collaborate with Product, Design, and Engineering teams to shape solutions and proposals
• Contribute to compelling scopes of work and client recommendations
• Maintain accurate pipeline forecasting and CRM records

3. Account Growth & Expansion

• Identify and pursue opportunities within existing client accounts
• Upsell and expand TribalScale's services through insight-led conversations
• Develop growth plans aligned to client business priorities
• Partner with delivery teams to uncover future opportunities
• Build trusted relationships with key client stakeholders

4. Strategic Business Reviews

• Lead business reviews focused on future opportunities and business impact
• Introduce new ideas, recommendations, and innovation initiatives
• Identify evolving client priorities and position TribalScale to support them
• Bring structured thinking and strong storytelling to executive-level conversations

5. Market & Competitive Insights

• Conduct market and competitive research across client industries
• Identify emerging trends, innovation opportunities, and competitive gaps
• Translate insights into client-facing recommendations and opportunity hypotheses
• Leverage research to strengthen prospecting, account planning, and sales conversations

6. AI-First Ways of Working

• Utilize AI tools to improve prospecting, research, outreach, proposal development, and workflow efficiency
• Experiment with new technologies and approaches to improve sales effectiveness
• Apply AI-driven insights to account planning and opportunity generation

What We’re Looking For

• • 2–5 years of experience in outbound sales, business development, or Account Executive roles within consulting, agency, SaaS, technology, or digital services environments
  • Proven experience generating net-new business opportunities through outbound prospecting
  • Demonstrated success managing a sales pipeline from prospecting through close

  Outbound Sales Experience

  • Experience prospecting and booking your own meetings through phone, email, LinkedIn, and other outbound channels
  • Comfortable making a high volume of outbound calls and emails to prospective customers
  • Strong understanding of pipeline generation, qualification, and sales process management
  • Track record of creating opportunities rather than relying solely on inbound leads

  Commercial Acumen

  • Ability to identify client challenges and translate them into business opportunities
  • Strong understanding of consultative and solution-based selling
  • Comfortable discussing business outcomes with executive stakeholders

  Relationship Building

  • Strong communication and stakeholder management skills
  • Ability to build credibility and trust with prospects and clients
  • Experience navigating multiple decision-makers within organizations

  Strategic Thinking

  • Ability to connect market trends, client challenges, and product opportunities
  • Strong problem-solving and opportunity identification skills

  AI Curiosity

  • Experience using AI tools to improve workflows, or strong interest in adopting AI-first ways of working

Bonus Points For

• Experience selling digital product development, software development, consulting, or AI services
• Experience working across both sales and delivery environments
• Familiarity with industries such as financial services, media, or enterprise technology
• Experience leading executive-level client discussions and business reviews

Compensation

This role includes a meaningful variable compensation and commission component tied directly to revenue generation, new business acquisition, and account growth.

Why TribalScale?

• Impact: Work on meaningful digital and AI initiatives with leading organizations
• Growth: Collaborate with top talent and continuously expand your skillset
• Ownership: Take real responsibility for client relationships and business growth
• Innovation: Be at the forefront of AI-driven transformation

Why This Role Is Different

This is not a traditional Account Manager or Customer Success role.

Success in this position comes from proactively creating opportunities, generating pipeline, and closing business—not simply maintaining existing relationships.

You will be expected to:

• Build pipeline through outbound prospecting
• Generate net-new business opportunities
• Own opportunities from outreach through close
• Expand existing accounts through strategic conversations
• Bring proactive ideas and recommendations to clients

This role is best suited for individuals who enjoy hunting for opportunities, building relationships, and driving measurable business growth.

Why Choose TribalScale

At TribalScale, collaboration is at the heart of our innovative approach. We don't simply work for clients; we form partnerships, building transformative solutions that redefine what's possible. Our team, once at the forefront of the mobile revolution, now leads the charge in AI-driven innovation.

We empower each team member to be a catalyst for change, adhering to our principles of meritocracy, empowerment, and transparency. Diversity isn't just celebrated—it's fundamental to our strength. Our mission to "Right the Future" is a call to action to make a significant impact in the world of innovation.

Diversity: Our Collective Strength

TribalScale proudly stands as a beacon of equal opportunity in employment and workplace culture. We are steadfastly committed to equal employment opportunity, transcending the boundaries of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, able-bodiedness, or gender identity.

We not only welcome but actively encourage applications from individuals of all abilities, ages, citizenships, marital statuses, and gender identities. Your unique perspective is the key to our collective innovation.

Should you require any accommodations, we implore you to inform us. Our commitment to inclusivity knows no bounds, and we stand ready to adapt our processes to ensure your comfort and success.