Receptionist/Optometric Assistant

Job Description :

We are seeking a highly organized and personable individual to join our team as a Receptionist/Optometric Assistant. This full-time position involves managing front desk operations, performing Pre-tests, visual field tests and fundus photography and assisting with dispensing when needed. The ideal candidate will have experience in these areas and a passion for delivering excellent customer service.

Key Responsibilities :

• Greet and check-in patients in a friendly and professional manner
• Answer phone calls, schedule appointments, and manage patient records
• Perform Pre-tests on patients before their appointments
• Perform visual field tests and fundus photography on patients when needed
• Process payments and handle insurance claims
• Maintain a clean and organized work environment
• Support optometrists with administrative tasks as needed
• Help maintain the dispensary and aid with spectacle and contact lens needs

Qualifications :

• Previous experience in an optometric office or similar healthcare setting is an asset but not required
• Certified Canadian Optometric Assistant (CCOA) is an asset but not required
• Proficiency in French is an asset
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Detail-oriented with a high level of accuracy
• Billing/Insurance experience and EMR proficiency is an asset
• Ability to work in a fast-paced environment