Resource Planner

Job Responsibility: Job Details

Description

• To do planning in Work Bridge system.
• Manage daily, hourly and real-time basis the manpower and GSE plan for the YYZ Operation.
• Allocate manning GSE to meet the needs to customer and Menzies aviation.
• Obtain inbound and outbound load plans from customers.
• Become direct point of contact to provide real time operational information for Ramp Teams, Airlines and Station Manager.
• Create live shift report.
• Provide Ramp/Zone Supervisors/Dispatchers with Load Plans for flight.
• Record arrival times of ramp teams at assigned gate.
• Record departure times of aircraft.
• Inform Station Manager of any delays or service failure.
• Update aircraft arrival and departure times, communicate to ramp crews.
• Record and GSE defects and report to GSE maintenance.
• Collect walk around check sheets for each flight.
• Record staff absences, or late personnel, make changes to ramp team to cover and shortfall in manning.
• Allocate set GSE to ramp teams; ensure GSE check sheet is completed by each team before shift commences.
• Ensure safety and security procedures are performed according to the Menzies Health & Safety regulations, and according to international aviation standards.
• Monitor performance, taking action to correct any shortfalls.
• Liaises with airline station managers, airport operations staff, handling agents, customs, immigration, and security officials, and other airport stakeholders.
• Work shifts as required by the business.
• To report any significant deficiency in our operations directly to the Manpower Planning Manager.
• Has the duty to suggest any improvements to working practise especially those relating to safety and security.
• Prepare disciplinary incident and or termination reports as needed for violations of company policy.
• Promote a culture of safe working within the Company
• Ensures tasks are performed in accordance with the Company and Airlines specific procedures and policies
• Required to attend the mandatory training imposed by the Company and Airlines as per job role.
• Other duties as assigned.

Qualifications and Experience:

• Must be a minimum of 18 years of age and legally able to work in Canada;
• Ground Handling experience at a high volume international airport;
• Able to communicate verbal and written in the English language effectively;
• Must have valid G or G2 Driver's license
• Ability to work within a pressured environment
• Must be able to work extended hours and flexible shifts when required which may include weekends and holidays
• Must be able to obtain and hold all required security clearances
• Must be able to occasionally lift up to 70lbs if required
• Conversant with international airline ramp handling procedures, International aviation safety and security procedures, and Menzies ramp, safety and security procedures;
• Excellent knowledge of ramp GSE;
• Provide daily and real-time plan for YYZ operations;
• Manage ramp teams as demanded by changes in flight schedules;
• Provide real time information to Operations Manager, customers and ramp teams;
• Reliability, our customer and your fellow employees rely on you.

Qualifications

Behaviors

Preferred

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Innovative : Consistently introduces new ideas and demonstrates original thinking

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Goal Completion : Inspired to perform well by the completion of tasks

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

Bachelors or better.

Experience

Preferred

2 years: Airport Operations

2 years: Ground handling experience

Licenses & Certifications

Preferred

DRIVERS LICENSE