Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Director, Client Services & Delivery

Manulife/John Hancock

Manulife/John Hancock in Toronto invites an experienced leader to guide a team of Client and Account Specialists through end-to-end client implementations and ongoing service. You will set direction, manage complexity, risk, and high-impact relationships in a hybrid work environment.

The role focuses on governance, risk management, and continuous improvement across AdminAdvantage and related functions, with a strong emphasis on collaboration, accountability, and delivering exceptional client

#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Senior Director, Client Services & Delivery in Toronto, ON vacancy
  •  ...an equal opportunity employer. Job Description Role: Service Delivery Director / Program Director Location: Toronto ON  Hire Type :...  ...responsibility for all Service Deliveries for our Canadian clients.  Successful execution of projects as per cost and revenues... 
    Senior
    Permanent employment
    Full time
    Work at office
    Local area
    Remote work

    System Canada Technologies

    Toronto, ON
    more than 2 months ago
  •  ...value for their customers. Client Leadership Our Client Leadership...  ...performance and team delivery.   Define and deliver the long...  ...client account.   Build and own senior stakeholder relationships at...  ...Lifestyle and extras: Long Service Awards and the Talent Scout referral... 
    Senior
    Long term contract
    Full time
    Temporary work
    Flexible hours

    Dunnhumby

    Toronto, ON
    22 days ago
  •  ...more information, visit . We are looking for a Senior Client Account Manager to join the Financial Services vertical of our Large Customer Sales team. This person...  ...account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary... 
    Senior
    Remplacement
    For contractors
    Flexible hours

    Reddit

    Toronto, ON
    4 days ago
  •  ...recruiting process here . As a Lead Client Partner at Pinterest, you will lead strategic...  ...’s largest and most complex Financial Services clients across banking and insurance. Partnering...  ...organizations, from practitioners to senior executives, and develop strategies that drive... 
    Senior
    Full time
    Work at office
    Relocation
    Relocation package
    2 days per week

    Pinterest

    Toronto, ON
    14 days ago
  •  ...face of Backbase.  Meet the Job As a Delivery Manager, you will be responsible for...  ...This role will directly report to Delivery Director. You will engage our customers at the...  ...demonstrate experience in the banking/financial services sector(s); You have experience in... 
    Suggested
    Full time

    Backbase

    Toronto, ON
    more than 2 months ago
  •  ...value for their customers. Client Leadership Our Client Leadership...  ...in Canada. This role will own senior day-to-day relationships with...  ...stakeholders and lead the delivery of insight-led work across agreed...  ...Lifestyle and extras: Long Service Awards and the Talent Scout referral... 
    Senior
    Long term contract
    Full time
    Temporary work
    Flexible hours

    Dunnhumby

    Toronto, ON
    22 days ago
  •  ...Description We’re looking for a full time Client Success Coach to join our fast growing team at Richard Yu’s online education company...  ...online business. We are faith driven, fast paced, and rooted in service. We are building a world class education platform to help people... 
    Full time
    Live In
    Remote work
    Monday to friday

    Impact Clients

    Toronto, ON
    more than 2 months ago
  • $115k - $135k per year

     ...Our Sodexo team has an exciting new client opportunity to join Sodexo as our next  Director, Client Success  located in...  ...frontline teams to deliver outstanding service and value to our clients, customers...  ...individual will work closely with senior leadership teams across Canada,... 
    Senior
    Long term contract
    Full time
    Contract work
    For contractors
    Work at office
    Local area
    Flexible hours
    2 days per week

    Sodexo Canada

    Toronto, ON
    more than 2 months ago
  •  ...We're looking for an experienced  Account Director / Client Services & Delivery Lead who thrives in a fast-moving agency environment. You'll serve as the primary strategic partner to key clients while leading delivery across multiple accounts, ensuring projects are... 

    Digital

    Toronto, ON
    more than 2 months ago
  • $120 - $140 per hour

     ...We’re looking to fill an opening for a Senior Delivery Manager to join the Enterprise Project Management...  ...~ We Care – You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where... 
    Senior
    Hourly pay
    Full time
    Temporary work
    Internship

    Aviso Wealth

    Toronto, ON
    22 days ago
  • $95k - $105k per year

     ...what Aviso has to offer at . The Opportunity: We're looking to fill an opening for a Senior Service Designer to join our Client Experience team. Reporting to the Director, Service Design, the Senior Service Designer is responsible for leading complex CX initiatives... 
    Senior
    Full time
    Internship

    Aviso Wealth

    Toronto, ON
    22 days ago
  •  ...education. We help build safer communities.  As Director of Customer Service, you will reinforce public safety and make it easier for clients to do business with TSSA . In this role you...  ...to execution, ensuring alignment, timely delivery, stakeholder consultations and cross-... 
    Full time
    Work at office

    T S S A Inc

    Toronto, ON
    more than 2 months ago
  • $40k - $42k per year

     ...DUTIES AND RESPONSIBILITIES Handle and document prospective client inquiries regarding requests for care and service Assess client service needs in consultation with the Contracts Manager or designate; schedule licensed and unlicensed employees for care and service... 
    Full time
    Work at office
    Immediate start
    Night shift
    Weekend work
    Afternoon shift

    Bayshore Healthcare

    Toronto, ON
    more than 2 months ago
  • $45k - $62k per year

     ...them make great decisions and succeed in their goals. It is our mission to support them in their discovery of knowledge. We help our clients find industry experts who can provide their knowledge via interview or survey: we curate this knowledge in a market-leading software... 
    Permanent employment
    Full time
    Work at office
    Immediate start
    Remote work
    3 days per week

    Prosapient

    Toronto, ON
    more than 2 months ago
  •  ...CLIENT SERVICE ASSOCIATE, Successful Investor Wealth Management Inc. We are an established wealth management firm with 20+ years’ experience in independent portfolio management with assets under management of $1 billion and growing. We are transforming our business... 
    Full time
    Work at office
    Remote work
    1 day per week

    The Successful Investor

    Toronto, ON
    more than 2 months ago
  •  ...visionaries change the world. We are a global IT services and consulting company that brings...  ..., and create technology that helps our clients further enhance their business. We are a...  ...We are looking for a Delivery Director, MiraCloud Implementations to lead and... 
    Full time
    Internship
    Remote work
    Relocation

    Miratech

    Toronto, ON
    19 days ago
  •  ...Canadians who are underserved by the traditional financial system.   Position Summary: Reporting to the Senior Manager, Client Experience, the Client Services Officer is responsible for delivering exceptional customer service and operational support. This role involves... 
    Senior
    Full time
    Work at office
    Remote work
    Flexible hours

    Haventree Bank

    Toronto, ON
    more than 2 months ago
  •  ...coast, we offer a wide variety of financial services from banking and lending, to trust and...  ...get to know you!  The Work The Senior Director, Enterprise Execution is responsible for...  ...execution strategies, operating models, and delivery plans to maximize organizational impact.... 
    Senior
    Hourly pay
    Permanent employment
    Full time
    Internship
    Work at office

    Eq Bank

    Toronto, ON
    18 days ago
  • $93.5k - $104.5k per year

     ...lives — including your own.  The role We're looking for a Service Design and Delivery Manager to join our Clinical and Customer Support Operations...  ...The details Job type: Full-time Hiring manager: Senior Manager, Virtual Care Services  Location: Hybrid, 225... 
    Senior
    Long term contract
    Full time
    Second job

    Maple

    Toronto, ON
    more than 2 months ago
  •  ...coast, we offer a wide variety of financial services from banking and lending, to trust and...  ...modern marketing to scale.   As Senior Director, Marketing Enablement & Operations, you...  ...organizational capabilities that improve planning, delivery, governance, technology adoption and... 
    Senior
    Hourly pay
    Permanent employment
    Full time
    Internship
    Work at office

    Eq Bank

    Toronto, ON
    14 days ago
  • $123.4k - $185.2k per year

     ...and meet people where they are.  The Director, Internal Audit Services is accountable to; be a leader of the...  ...with the expectations of the board, senior management, and other key...  ...needed to delight your candidates and clients You'll get to work with and learn... 
    Senior
    Full time
    Work at office
    Remote work

    Meridian Credit Union

    Toronto, ON
    more than 2 months ago
  •  ...Company Description We are hiring  Part Time   Client Services Coordinators  to work at our  Toronto  office for evening and weekend shifts. As a   Client Services Coordinator   you will provide exemplary client service and support and act as a liaison between patients... 
    Full time
    Part time
    Work at office
    Night shift
    Weekend work
    Afternoon shift
    Weekday work

    Spectrum Healthcare

    Toronto, ON
    more than 2 months ago
  •  ...About MUFG Investor Services: Experience something Brilliantly Different...  ...alternatives. With over $1 trillion in client assets under administration, we...  ...Hybrid Job Description The Senior Associate will play a key role in the delivery of fund administration services to... 
    Senior
    Full time
    Internship
    Worldwide

    MUFG Investor Services

    Toronto, ON
    4 days ago
  •  ...and we support the team around us.  We’re looking for a Director Engineering, Shared Services to lead the foundational teams that enable our product...  ...focused on reliability, scalability, operational excellence, delivery efficiency, and product quality. This is an ideal... 
    Full time

    Air-Tek

    Toronto, ON
    more than 2 months ago
  •  ...- 2026 | Best Workplaces™ in Financial Services & Insurance 2020 - 2026 | Best Workplaces...  ...committed to delivering results for our clients.  Thinking Alternatively is in Our DNA...  ...detail-oriented, and solutions-focused Senior Director, Compliance (Enterprise Risk Management)... 
    Senior
    Long term contract
    Full time
    Immediate start
    Flexible hours

    Picton Mahoney Asset Management

    Toronto, ON
    2 days ago
  •  ...providing a range of operational, administrative and call based client support and relationship management with the goal of renewing client...  ...Major Responsibilities   Create and execute sales and service activity plans. Manage member life-cycle tasks, including scheduling... 
    Full time

    Info-tech Research Group

    Toronto, ON
    more than 2 months ago
  •  ...that drive business results for top tier clients in the health and wellness market. In...  ...If so, we’re looking for you!  As a Senior Art Director, you will conceptualize ideas generally...  ...graphic designers, illustrators, client services, respecting timing & budgets. WHAT WE... 
    Senior
    Full time
    Work at office
    Immediate start
    Weekend work

    Tank Worldwide, Inc.

    Toronto, ON
    a month ago
  • $125.28k - $167.04k per year

     ...Role Impact: The Director, Lease Administration & Revenue Services provides leadership and operational oversight for...  ...good working relationships with our clients to help ensure rent is collected and...  ...to influence and partner with Senior Leadership High degree of tact and... 
    Senior
    Full time
    Work at office
    Shift work

    Current External

    Toronto, ON
    a month ago
  • $85k - $135k per year

     ...program, wellness allowance, and year-round social activities and events.   We are looking for a Commercial Insurance Broker (Client Service Manager) to join our team in our Toronto office!  As a Client Service Manager, you will be responsible for assisting the Client... 
    Full time
    Work at office
    Local area

    Bfl Canada Career

    Toronto, ON
    a month ago
  •  ...there creative one Funday is a full-service & fully-remote agency made up of people...  ...? That’s where we thrive. Senior Art Director As a Senior Art Director, you will report...  ...report directly to a Creative Director. Our clients and our team members are scattered... 
    Senior
    Remote job
    Full time
    Live In
    Immediate start

    Funday

    Toronto, ON
    more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Director, Client Services & Delivery. Be the first to apply!