Client Account Manager

Why Black and Veatch

Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation and benefits that start day one.  

At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.

The Opportunity

As the Client Account Manager, you will have the opportunity to:

• Drive new business growth with existing clients
• Maintain relationships with accounts based in Western Canada focused on the Power and OIl & Gas industries
• Collaborate with BV offered solutions to solve client's challenges and needs
• Engage Client Segment Director for more complex solutions and/or accounts
• Set account strategies and guide proposal/project teams during pursuits
• Be the voice of the client internally.

Key Responsibilities

• Lead client engagement activities from identification and opportunity creation to business capture
• Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
• Account management (build & maintain client relationships; develop and follow sector-led key account plans)
• Generate and qualify sales and marketing leads
• Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy)
• Co-develop marketing strategy in collaboration with Enterprise Strategy (thought leadership, industry experience, etc.)
• Accountable for overall client satisfaction and conduting client satisfaction surveys.
• Full responsibilities for this position will vary by Sector or Region.
• Ability to grasp the deal; including margins, risks, terms & conditions, etc.
• Responsible for targeting and researching new client acquisition and expaniing existing client base. 

Management Responsibilities

Individual Contributor

Preferred Qualifications

• Bachelors degree with technical or business focus

Minimum Qualifications

• Typically 10 years of experience within the EPC industry, including 3-5 years in sales or project execution. Minimum of 5 years of relevant experience required. 
• Experience developing, maintaining and executing strategic sales plans.
• History of successful pursuits with complex buying processes.
• Firm understanding of competition and differentiators.
• Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
• Experience using Salesforce is preferred.
• B2B sales experience
• All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Work Environment/Physical Demands

• Office/Business Traveler
• Significant travel and various work environments required to achieve sales goals
• Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.