Account Manager - Full Time

Who Is This Position Good For:

Recently graduated students who are social people with good listening skills. This role is great for organized, strategic thinkers with strong communication skills who like building relationships with people.

The Opportunity:

• A full-time 40 hours a week salary position opportunity ($22.50 per hour and up based on skills and experience)
• Opportunity to start immediately
• Future career advancement opportunities within the company
• Fun, challenging work with an established and exciting company, with over 15 years in business
• Company profit share program
• Ability to work from home (travel only required 1-2 days a month)
• Autonomy and process/task innovation will be encouraged
• Hours: Flexible hours with core time between 9:00 am and 4:00 pm.

The Company:

Profitworks is a digital marketing agency that specializes in content creation and conversion optimization. The core values of the company are hard work, integrity, fun and transparency.

What We Do:

We provide various marketing services for small and medium-sized businesses.

People With These Skills Will Thrive In This Role:

• Mindset: Positive, Hard Working, Organized, Integrity.
• People Skills: Listening Skills, Communication Skills, Relationship Building, Customer Service
• Proficiency Skills: Project Management, Problem Solving, Strategic Thinking

Additionally Beneficial But Not Required (In Order Of Priority):

• Project management experience
• Customer service experience
• Account management experience
• Experience creating marketing plans
• Outbound sales skills/business development skills
• Graphic design skills
• Web programming skills (CSS, JavaScript, HTML)
• Located within a 30-minute drive of Kitchener-Waterloo

The Work:

This job is best suited for people that are very driven, confident and determined, who enjoy interacting with people, and are skilled at identifying key performance metrics and delivering measurable results for clients

• Manage client interactions and communications
• Manage accounts for existing customers and keep clients satisfied with our services
• Lead projects to improve the quality of our services to clients

The bulk of the time in this job will involve:

• Leading monthly client meetings via conference or video calls to review marketing results
• Reviewing areas for improvement and share future plans for further improvement
• Calling current clients
• Visiting the place of business of current clients
• Reviewing marketing results data to determine what is working and what is not working
• Reviewing marketing results to create improvement/future marketing plans for clients
• Take part in client retention meetings with the client services team and create and implement client retention plans with the client services team
• A smaller portion of the job will involve communicating with clients over email
• Additional responsibilities may be available depending on the candidate’s skill set

Requirements:

• Have a computer with a quiet place to work from
• Have a stable and reliable internet connection
• Dedicated & hardworking
• Organized & detail-oriented
• Strong problem-solving skills
• Great people skills
• A willingness to learn and try new things No previous sales or account management experience is required, but is a great asset (training will be provided)

Check out our website by searching for “Profitworks” or go to .