Senior Clinical Business Analyst - Clinical Documentation, Therapeutics & EHR/CIS

Senior Clinical Business Analyst – Clinical Documentation, Therapeutics & EHR/CIS

Client:   New Brunswick Department of Health

Program:   Provincial Clinical Information Solution (CIS) – Symbio Program

Position: Senior Clinical Business Analyst – Clinical Documentation, Therapeutics & EHR/CIS

Location:   Remote, Canada

Travel:   Must be able to travel to New Brunswick at least once per month

Contract:   August 24, 2026 – August 23, 2028, with two optional 1-year extensions

Work Schedule:   Full-time

About the Opportunity

The New Brunswick Department of Health is seeking an experienced   Clinical Business Analyst / Clinical Informatics Analyst   to support the   Provincial Clinical Information Solution (CIS) – Symbio Program .

New Brunswick is undertaking a major province-wide digital health transformation to transition from multiple standalone hospital information systems to a   unified, standardized, integrated Clinical Information System (CIS/EHR) .

The successful candidate will focus on   Clinical Documentation and Therapeutics , helping standardize clinical practices, documentation, workflows, order sets, and related clinical content used by physicians, nurses, nurse practitioners, and other regulated healthcare professionals in acute care environments.

This is an excellent opportunity for a senior clinical analyst with hands-on experience in   acute care, EHR/CIS implementation, clinical documentation, therapeutics, requirements analysis, workflow design, clinical content development, and healthcare stakeholder engagement .

Key Responsibilities

The Clinical Business Analyst will:

• Act as a   Clinical Documentation / Clinical Informatics subject matter expert   supporting the design and implementation of clinical standards within a provincial CIS.
  
• Support the   standardization, build, validation, testing, and implementation of clinical documentation practices and related workflows .
  
• Analyze how CIS implementation and clinical digitization affect clinical documentation processes, workflows, procedures, and patient care.
  
• Gather, analyze, validate, document, and prioritize   business and system requirements .
  
• Facilitate workshops, engagement sessions, interviews, and working sessions with healthcare providers, clinical SMEs, project teams, and stakeholders.
  
• Document   current-state and future-state workflows , business processes, use cases, user stories, functional requirements, and solution designs.
  
• Conduct   gap analysis   between current clinical practices and future-state CIS capabilities.
  
• Develop detailed business analysis and clinical documentation deliverables supporting   therapeutic services and acute care workflows .
  
• Support the development and standardization of   documentation templates, clinical content, order sets, and related workflows .
  
• Build, validate, test, and refine clinical content within the CIS/EHR.
  
• Collaborate with physicians, nurses, nurse practitioners, allied health professionals, pharmacists, laboratory professionals, medical imaging stakeholders, and other healthcare SMEs.
  
• Support   CPOE, order sets, clinical documentation, Pharmacy, Medical Imaging, Laboratory, and other ancillary-service workflows , where applicable.
  
• Develop process documentation, solution documentation, user guides, training materials, and other implementation deliverables.
  
• Support stakeholder adoption of new clinical documentation standards and workflows.
  
• Collaborate with project teams on implementation activities, communications, change impacts, and stakeholder engagement.
  
• Manage multiple project streams, priorities, stakeholder groups, and deliverables simultaneously.
  
• Work independently while maintaining strong collaboration with project managers, clinical leads, SMEs, technical teams, and senior stakeholders.
  
• Participate in project activities required to support successful province-wide clinical standardization and CIS implementation.
  

Requirements

Mandatory Qualifications

Candidates   must clearly demonstrate all of the following requirements :

M1 – Education

• University degree in   Healthcare, Business Administration, or Information Technology , or an equivalent combination of applicable education and professional experience.
  

M2 – Clinical Analysis & Documentation Experience

• 5+ years of experience   working as a Clinical Analyst, Clinical Informatics Analyst, Clinical Business Analyst, or equivalent.
  
• Experience must include   clinical documentation-related requirements gathering, workshop facilitation, use case analysis, business process analysis, detailed design activities, and development of business analysis documentation .
  
• Experience must have been obtained   within the last 10 years .
  

M3 – Large-Scale Acute Care Digital Health / CIS Implementation

• 5+ years of experience   as a Business Analyst, Clinical Business Analyst, or Clinical Informatics Analyst supporting a   large-scale acute care digital health transformation, EHR, or Clinical Information System (CIS) implementation .
  
• Direct experience   building, configuring, implementing, or supporting a Clinical Information System/EHR of comparable scale   is required.
  

M4 – Therapeutics Clinical Deliverables

• Demonstrated experience developing   clinical deliverables supporting therapeutics , including clinical workflows, documentation, requirements, templates, order sets, clinical content, or related therapeutic services.
  

M5 – Availability

• Must be available to commence the assignment   on or about August 24, 2026 , or earlier if possible.
  

M6 – Submission Requirement

• Vendor submissions are limited to   two candidates   for this requirement.
  

Desired / Scored Qualifications

Candidates with the following experience will be strongly preferred and are positioned for higher evaluation scores.

S1 – Clinical Documentation & Therapeutics – 5+ Years

• 5+ years of experience   as a Clinical Business Analyst responsible for:
  
• Clinical documentation requirements gathering
  
• Healthcare provider workshop facilitation
  
• Use case analysis
  
• Business process analysis
  
• Detailed design and/or build activities
  
• Clinical system implementation
  
• Development of clinical documentation related to   therapeutic services
  
• Therapeutic experience within an   acute care setting
  

Additional value will be given for experience with:

• Computerized Provider Order Entry ( CPOE )
  
• Order sets
  
• Clinical documentation
  
• Pharmacy
  
• Medical Imaging
  
• Laboratory / Lab
  
• Other ancillary clinical services
  

S2 – French & English Communication

Strong preference for candidates with demonstrated   verbal and written communication, facilitation, and presentation skills in both French and English .

S3 – Healthcare Workshop Facilitation – 3+ Years

• 3+ years of experience   leading workshops and engagement sessions with healthcare providers.
  
• Ability to facilitate sessions to identify and articulate:
  
• Business requirements
  
• System requirements
  
• Clinical requirements
  
• User stories
  
• Use cases
  
• Current-state and future-state workflows
  

S4 – Stakeholder Engagement & Self-Direction – 5+ Years

• 5+ years of experience   working with a high degree of self-direction and accountability.
  
• Strong interpersonal and relationship-building skills.
  
• Demonstrated ability to confidently engage and collaborate with:
  
• Project team members
  
• Physicians and nurses
  
• Clinical SMEs
  
• Technical teams
  
• Business stakeholders
  
• Senior leadership
  
• Other stakeholders at all organizational levels
  

S5 – Multi-Project / Multi-Stream Experience – 5+ Years

• 5+ years of experience   managing competing priorities and supporting multiple teams, project streams, activities, or workstreams simultaneously.
  
• Ability to organize multiple requirements, workshops, deliverables, stakeholder groups, and implementation activities while maintaining quality and timelines.
  

S6 – Microsoft 365 & JIRA – 5+ Years

• 5+ years of experience   using Microsoft Office 365 in a project/business analysis environment, including:
  
• Microsoft   Excel
  
• Word
  
• PowerPoint
  
• Visio
  
• Outlook
  
• Teams
  
• 5+ years of experience with Atlassian JIRA   in a project/work environment.
  

S7 – Public Healthcare Experience

• Previous experience working within   public health authorities or public healthcare organizations .
  
• Strong understanding of:
  
• Public healthcare environments
  
• Healthcare policies and practices
  
• Clinical operations
  
• Healthcare governance
  
• Acute care workflows
  
• Public-sector healthcare transformation
  

Additional preference will be given to candidates with experience within the New Brunswick healthcare system.

Preferred Clinical / Technical Skill Set

The strongest candidates will bring a combination of:

• Clinical Business Analysis
  
• Clinical Informatics
  
• Clinical Documentation
  
• Therapeutics
  
• Acute Care
  
• EHR / EMR / CIS
  
• Large-scale healthcare transformation
  
• CIS implementation
  
• Clinical content development
  
• Clinical workflow design
  
• Requirements gathering
  
• Requirements elicitation
  
• Business process analysis
  
• Current-state / future-state analysis
  
• Gap analysis
  
• Use case development
  
• User story development
  
• Functional requirements
  
• System requirements
  
• Detailed solution design
  
• Clinical standards
  
• Documentation templates
  
• Order sets
  
• CPOE
  
• Clinical decision support
  
• Pharmacy workflows
  
• Laboratory workflows
  
• Medical Imaging workflows
  
• Healthcare provider engagement
  
• Workshop facilitation
  
• Clinical SME collaboration
  
• User acceptance testing / validation
  
• Clinical content build and testing
  
• Implementation support
  
• Change adoption
  
• Stakeholder management
  
• Microsoft 365
  
• JIRA
  
• French and English communication
  

Key Deliverables

The successful candidate will contribute to:

• Review and analysis of existing business and clinical requirements.
  
• Engagement with clinical experts to gather input and refine clinical standards.
  
• Facilitation sessions to validate existing requirements and identify new business and IT requirements.
  
• Gap analysis and current-state/future-state process analysis.
  
• Detailed process and solution documentation.
  
• Clinical workflows, use cases, user stories, and functional requirements.
  
• User guides and training materials.
  
• Clinical documentation templates and related clinical content.
  
• Therapeutic-service documentation and workflows.
  
• Build, validation, and testing of clinical content within the CIS.
  
• Support for clinical standardization and implementation activities.
  
• Stakeholder communications and adoption activities.
  
• Documentation and deliverables required to support province-wide implementation.
  

Ideal Candidate Profile

The ideal candidate is a   Senior Clinical Business Analyst / Clinical Informatics Analyst   who has worked directly with healthcare providers in an   acute care environment   and has significant experience supporting   large-scale EHR/CIS implementations .

The strongest candidates will have a proven track record in   clinical documentation and therapeutics , combined with requirements analysis, clinical workflow design, workshop facilitation, clinical content development, CPOE/order sets, and implementation experience.

Candidates with   New Brunswick public healthcare experience   and/or bilingual   French-English   communication skills will be particularly competitive.

Work Location & Travel

• Work is primarily   remote within Canada .
  
• Candidate must be able to   travel to New Brunswick at least once per month   throughout the engagement.
  
• Travel time and costs from the candidate's remote location to New Brunswick are the responsibility of the vendor, subject to the applicable contractual arrangements.
  
• Occasional after-hours or weekend work may be required and will be subject to prior approval.