Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Informatics Specialist (remote Quebec)

Full-time

BD

Job Responsibility:

Summary

A propos du poste:

Grâce à des technologies de pointe, associées à nos processus de flux de travail rationalisés et à notre programme de gestion du changement, BD se concentre sur l'amélioration des soins aux patients en répondant aux besoins des laboratoires en matière d'amélioration de la qualité et de l'efficacité dans la production de résultats exploitables. Le Informatics Specialist met à profit ses connaissances en matière de middleware et d'infrastructures informatiques pour soutenir la mise en œuvre et la configuration des solutions middleware de BD. Il joue également un rôle clé dans la mise en œuvre de nos meilleures pratiques en matière de transfert de connaissances et de formation technique aux produits, afin de garantir une mise en œuvre et une adoption réussies des technologies des produits BD. Il s'agit d'un poste sur le terrain. Le candidat doit résider près d'un grand aéroport au Québec.

Principales responsabilités :

  • Mettre en œuvre la stratégie informatique de l'IDS pour soutenir la connectivité des technologies de BD avec les systèmes d'information sur les soins de santé (généralement LIS).
  • Aider à la mise en œuvre et au maintien des solutions pour les connexions middleware de BD (LIS, architecture client/serveur) en collaboration avec l'équipe de support des applications.
  • Définir le meilleur plan d'intégration pour connecter les solutions middleware de BD au réseau informatique du client selon les besoins. Créer une documentation sur l'architecture qui peut être jointe au dossier de spécifications du projet. Mener des discussions techniques sur le réseau informatique afin d'aligner les exigences et les ressources pour une mise en œuvre réussie.
  • Effectuer la qualification opérationnelle et diriger les essais d'acceptation sur site afin de démontrer la fonctionnalité du système en vue de l'approbation finale, ainsi que fournir un soutien sur site lors de la mise en service opérationnelle.
  • Promouvoir l'adoption des systèmes d'assistance à distance de BD auprès des équipes de vente, d'application et des clients.
  • Rechercher, diagnostiquer, dépanner et assister le client à distance pour les problèmes techniques signalés par le client sur les instruments et systèmes liés à l'assistance technique BD qui ne sont pas pris en charge par le service d'assistance. Documenter toutes les activités d'assistance dans le système de gestion des services.
  • Mettre en œuvre les produits livrables du cycle de vie, y compris les mises à niveau du logiciel middleware de BD.
  • Effectuer d'autres tâches en fonction des besoins, afin de contribuer à l'avancement du développement et du déploiement de la plateforme middleware dans la région, en coordination avec le marketing régional et les équipes locales.

A propos de vous :

Pour réussir dans ce poste, vous devez:

  • Avoir d'excellentes compétences de résolution de problèmes centrées sur le client, approche flexible et proactive face à des priorités changeantes et à des flux de travail multiples.
  • Avoir des compétences avérées en matière de gestion de projets, l'esprit d'initiative, la volonté de s'attaquer à des initiatives régionales et de les mener à bien de manière indépendante.
  • Avoir une connaissance approfondie des systèmes d'information, notamment du matériel informatique, de la configuration des systèmes d'exploitation, de la conception et du dépannage des réseaux et des technologies de virtualisation.
  • Avoir une connaissance des installations et du dépannage du serveur SQL, des requêtes SQL.
  • Avoir un haut niveau d'expérience en matière de connectivité avec les systèmes de SIL (ASTM, HL7, projets d'interfaçage).
  • Avoir une connaissance des solutions de gestion et d'assistance des systèmes à distance.
  • Connaissance de l'installation et du dépannage d'IIS et d'applications basées sur le web.
  • Avoir d'excellentes compétences en matière de relations interpersonnelles et de communication, avec la capacité de communiquer à plusieurs niveaux au sein des clients et de l'organisation de l'entreprise.
  • Avoir une connaissance des processus et techniques des laboratoires de microbiologie est un atout.
  • Avoir une capacité à voyager de 50 à 75 %.
  • Les candidats doivent posséder et conserver un permis de conduire valide et un dossier de conduite vierge depuis au moins trois ans, et satisfaire aux normes de sécurité automobile de BD.

Formation et expérience requises :

  • Diplôme collégial en informatique/réseau/technique.
  • Titre de Technologiste de laboratoire médical requis. Titre de Technologiste Médical souhaitable.
  • Bilingue (lire, écrire, parler en français et en anglais) : la maîtrise des deux langues est importante pour communiquer avec nos clients et collègues anglophones et francophones.
  • Au moins 3 ans d'expérience dans un poste similaire en informatique/réseau dans le domaine de l'instrumentation diagnostique. Plus précisément, expérience de la prise en charge de solutions middleware dans un environnement informatique hospitalier ou de laboratoire.

*** ENGLISH VERSION ***

About the role:

With leading edge technologies, paired with our streamlined workflow processes and change management program, BD is focused on improving patient care by addressing laboratory needs for improved quality and efficiency in generating actionable results. The Informatics Specialist leverages their knowledge of IT middleware and infrastructures to support the implementation and configuration of BD's middleware solutions. This individual also plays a key role in delivering our best-practice knowledge transfer and technical product training plan to ensure a successful implementation and adoption of BD's product technologies. The role is field based and should reside near a major airport in Quebec.

Key responsibilities will include:

  • Execute the IDS Informatics strategy to support the connectivity of BD technologies to the Healthcare Information Systems (typically LIS).
  • Assist solution implementation and sustainment to BD Middleware connections (LIS, Client/Server architecture) in collaboration with the Applications Support team.
  • Define the best integration plan to connect the BD Middleware solutions to the customer IT network as required. Create architecture documentation that can be attached to the project specifications file. Lead technical IT network discussions to align requirements & resources for a successful implementation.
  • Perform operational qualification and lead site acceptance testing to demonstrate system functionality for final sign-off as well as provide on-site support during operational go-live.
  • Promote the adoption of BD Remote Support systems with Sales, Application teams and customers.
  • Investigate, diagnose, troubleshoot, and support the customer remotely for technical problems reported by the customer on BD Technical support related instruments and systems that are not supported by the help desk. Document all support activities into service management system.
  • Implement lifecycle deliverables including BD middleware software upgrades.
  • Perform other tasks as requested, in support of the advancement of the middleware platform development and deployment in the region, in coordination with regional marketing and local teams.)

About you:

To be successful in this role, you require:

  • Excellent customer centric and problem-solving skills, flexible and proactive approach towards changing priorities and multiple workstreams.
  • Proven project management skills, self-starter, willing to tackle regional initiatives and drive them independently to completion.
  • Expert knowledge of information systems, including computer hardware, Operating System configuration, network design and troubleshooting and virtualisation technologies.
  • Knowledge of SQL Server installations and troubleshooting, SQL queries.
  • High level of experience with connectivity to LIS systems (ASTM, HL7, interfacing projects).
  • Knowledge of Remote Systems Management and Support solutions.
  • Knowledge of IIS and web-based applications installation and troubleshooting.
  • Superb interpersonal and communication skills, with the ability to communicate at multiple levels within customers and the corporate organization.
  • Knowledge of the Microbiology laboratories processes and techniques is an asset.
  • Ability to travel 50% to 75%.
  • Must possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years; as well as meet BD's auto safety standards.

Education and experience required:

  • College degree in Computer Sciences/Networking/Technical.
  • Medical Laboratory Technologist required. RT designation desirable.
  • At least 3 years of experience in an IT/Networking similar role supporting diagnostic instrumentation. Specifically, experience supporting middleware solutions in hospital or laboratory IT environment.
  • Bilingual in French and English (read, write, speak), proficiency in both languages is important to communicate with our English and French-speaking customers, and colleagues.

Primary Work Location

CAN Mississauga - Derry Road West

Additional Locations

Work Shift

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Informatics Specialist (remote Quebec) in Mississauga, ON vacancy
  •  ...network for Globe Life Insurance, and enjoy the freedom of working remotely from anywhere in North America. Why AO? At AO, we’re more...  ...making a real impact. Your Role: As an Insurance Benefits Specialist, you'll play a key role in connecting clients with the benefits... 
    Remote job
    Weekly pay
    Full time
    Contract work
    Work from home

    AO Globe Life

    Mississauga, ON
    2 days ago
  •  ...A career as a Senior Documentation Specialist concentrated on the documentation process for the specialized group of Franchise Finance at...  ...required English : To work closely with our colleagues outside Quebec Your benefits In addition to competitive compensation, upon... 
    Suggested
    Full time
    Work at office
    Flexible hours
    2 days per week
    3 days per week
    Weekday work

    National Bank

    Mississauga, ON
    2 days ago
  •  ...A career as an Investment Development Specialist in the Wealth team at National Bank means acting as an expert in investment growth. This role allows you to have a positive impact on our organization, thanks to your skills in business development, financial planning, and client... 
    Suggested
    Full time
    Flexible hours

    National Bank

    Mississauga, ON
    3 days ago
  • $56k - $65k per year

     ...services as required. This position, located in Montreal, Quebec , will support our Pharmacy Automation (Medication Management)...  .... • Connaissance des logiciels et du matériel informatique / experience des applications Windows. • Compétences de base... 
    Suggested
    Daily paid
    Worldwide
    Night shift
    Weekend work
    Day shift

    KUKA

    Mississauga, ON
    16 days ago
  •  ...valid and up to date security guard license and/or private investigator license. Position Overview: The Asset Protection Specialist (APS) is primarily responsible for preventing financial loss caused by theft and fraud, organized retail crime and supporting safety... 
    Suggested
    Full time
    Work at office
    Local area
    Work from home
    Flexible hours
    Afternoon shift

    The Home Depot Canada

    Mississauga, ON
    1 day ago
  • $45.8 - $53.87 per hour

     ...Mississauga Site Work Arrangement: 3-days remote, 2-days on-site Replacement Position...  ...organization. The Decision Support Specialist works closely with clinical, operational...  ...in a relevant field such as Health Informatics, Statistics, Mathematics, Computer Science... 
    Remote work
    Remplacement
    Full time
    Temporary work
    Work at office

    ErinoakKids Center for Treatment and Development

    Mississauga, ON
    a month ago
  •  ...new opportunities, and accelerate growth. The IT Infrastructure Specialist is responsible for the overall health, security, and performance...  ...and deliver exceptional customer service to users through remote and onsite assistance. Ensure data protection through appropriate... 
    Remote work
    Full time

    Charter Telecom

    Mississauga, ON
    1 day ago
  • $81k - $90k per year

     ...As an AI Solutions Specialist, you will be a hands-on contributor on PointClickCare’s Customer Experience team, bridging the worlds of AI-...  ...total rewards package during the hiring process.   #LI-SG1 #LI-Remote We may use artificial intelligence (AI) tools to support... 
    Remote job
    Full time

    Pointclickcare

    Mississauga, ON
    1 day ago
  • Job Description Job Description About the role ~ We are looking for an enthusiastic candidate with technical support experience in a hardware/software environment, excellent communication skills and who can work effectively independently and in a team environment. ...

    Axiomatic Technologies

    Mississauga, ON
    6 days ago
  • $40.1 per hour

     ...completed at the physical location. There is no option to work remotely. Responsibilities Tasks Estimate or quote prices, credit...  ...service Supervise activities of other technical sales specialists Additional information Security and safety ~ Criminal record... 
    Remote work
    Permanent employment
    Full time
    Contract work

    RNW Enterprises Inc

    Mississauga, ON
    5 days ago
  • $72k - $81k per year

     ...Glassdoor and LinkedIn . **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events...  ...Summary: Reporting to the Manager, Payroll, the Payroll Specialist is a critical position within the organization, serving a... 
    Remote work
    Weekly pay
    Long term contract
    Full time
    Work at office
    Flexible hours

    Pointclickcare

    Mississauga, ON
    1 day ago
  • $75k - $110k per year

     ...and software solutions aligned to business strategy Provide advanced technical support and direction to internal teams, including remote and traveling employees, ensuring high service availability and user satisfaction Own the monitoring, performance optimization, and... 
    Remote work
    Full time
    Work at office
    Shift work

    OTI Lumionics

    Mississauga, ON
    1 day ago
  • $58.8k - $68.8k per year

     ...Mississauga, L5L 5Z7 Shift:  Monday to Friday from 9:00am to 5:30pm S'more about the team Factor_ Canada is looking for an Inventory Specialist to manage our inventory and warehouse processes and controls in our DC. Reporting into the Warehouse Manager, your focus is to... 
    Full time
    Work at office
    Monday to friday
    Shift work

    Hellofresh

    Mississauga, ON
    1 day ago
  • $40.17 per hour

     ...legislative requirements and collaborating with internal and external partners to resolve payroll-related matters. As a Payroll Specialist, you will: Administer full-cycle bi-weekly payroll for 2,100 employees across multiple employee groups. Process payroll transactions... 
    Hourly pay
    Weekly pay
    Full time

    Greater Toronto Airports Authority

    Mississauga, ON
    1 day ago
  • $75k - $95k per year

     ...Proposal Specialist – Construction Location: Etobicoke, Ontario A well-established construction firm specializing in renovation, addition and improvement projects is seeking a Proposal Specialist to support its continued growth. The organization has built its reputation... 
    Full time

    The Search Labs

    Mississauga, ON
    1 day ago
  • Essential Job Functions Prepare documentation, dock receipts, bills of lading, export declarations. File SED’s (Shippers Export Declarations) Track and trace cargo as necessary to insure proper movement and delivery. Provide accounting department with proper and...
    Full time

    Crane Worldwide Logistics

    Mississauga, ON
    1 day ago
  •  ...support in North York with a mandatory schedule of 6am – 2:30pm Monday to Friday. Remote opportunities are not available for this position. We're seeking an experienced System Support Specialist to oversee daily operations, manage client relationships, and ensure the... 
    Remote work
    Contract work
    Monday to friday

    JENOPTIK

    Mississauga, ON
    14 days ago
  • $60k - $77k per year

     ...designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products. THE ROLE The Application Specialist I provides technical and sales support to customers by preparing quotations, processing orders, recommending products, and resolving... 
    Full time
    Internship
    Work at office

    John Brooks Inc

    Mississauga, ON
    1 day ago
  •  ...for work travel Don't forget to mark the subject line with the title of the position you are applying for.   SR & ED Financial Specialist Position Type: Full Time/Part Time/ Contract Responsibilities: Assume responsibility of determining the amount of expenditures... 
    Long term contract
    Full time
    Contract work
    Part time

    Evamax Group

    Mississauga, ON
    1 day ago
  • $110k - $130k per year

     ...what’s missing, figures out what needs to change, and actually makes it happen? Our client is looking for a Senior Cybersecurity Specialist to own security across a large, highly integrated technology environment. This is a hands-on role for someone who can move comfortably... 

    STACK IT Recruitment

    Mississauga, ON
    1 day ago
  •  ...companies in the country. We are actively seeking a Paid Social Specialist in either our Montreal or Toronto office who will become an integral...  ...Adequate knowledge of French is required for positions in Quebec. Additional Information: Position Type: Management Job... 
    Full time
    Work at office
    3 days per week

    Bell

    Mississauga, ON
    3 days ago
  • Accelerate your career with the most awarded Air Cargo Airline in Canada! Cargojet is Canada's leading provider of time-sensitive overnight air cargo services and carries over 1,300,000 pounds of cargo each business night. Cargojet operates its network across North America...
    Hourly pay
    Weekly pay
    Long term contract
    Full time
    Temporary work
    Shift work
    Night shift

    Courtney1

    Mississauga, ON
    1 day ago
  • $55k - $67k per year

     ...R.J. Burnside & Associates Limited (Burnside) is seeking an Air Specialist to join our Air & Noise Group. This role can be based out of any of our Mississauga, Newmarket, or Pickering offices and reports to the Sr. Air & Noise Engineer. We welcome applications from professionals... 
    Full time
    Work at office
    Flexible hours

    We're Hiring

    Mississauga, ON
    1 day ago
  • $36.95 per hour

     ...Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Purchase general and specialized equipment, materials or business services Assess requirements of... 
    Remote work
    Permanent employment
    Full time
    Contract work

    SATKARTAR WHOLESALE DISTRIBUTION

    Mississauga, ON
    5 days ago
  • Job Responsibility: Essential Responsibilities Prepare and review complex, Canadian and multi-state corporate tax returns Review tax filings prepared by an outside service provider to ensure the accurate reporting of income taxes Obtain and manage forms and ordinances...
    Full time
    Work at office
    Flexible hours
    Shift work

    Chartered Professional Accountants

    Mississauga, ON
    1 day ago
  • $18.92 - $19.96 per hour

     ...Parkway clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!  In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in... 
    Hourly pay
    Full time
    Monday to friday

    FYidoctors Careers

    Mississauga, ON
    1 day ago
  • We are looking for a recruiter not a generalist, not a coordinator, and not someone who treats recruitment as one item on a longer list. This role is dedicated exclusively to full-cycle talent acquisition for construction and field-based roles. If you thrive on closing requisitions...
    Full time

    The Staffing Alternative

    Mississauga, ON
    1 day ago
  •  ...one global team driven by our common purpose to deliver a better world. Join us. Description du poste AECOM is seeking a BIM Specialist to join our Canada Region within the Transportation Business Line. This role is hybrid and based out of our Mississauga Aecom office... 
    Full time
    For contractors
    Internship
    Work at office
    Local area
    Worldwide
    Flexible hours

    Aecom

    Mississauga, ON
    1 day ago
  • $65k - $70k per year

     ...brands. We are looking for a detail-oriented Supply Chain Specialist, Customs & Logistics who will play a key role in managing our...  ...work in a hybrid environment with the opportunity to work 2 days remotely An international working environment full of energy, beauty... 
    Remote work
    Full time
    Internship
    Worldwide
    Overseas

    Innovative Beauty Group

    Mississauga, ON
    1 day ago
  •  ...Glassdoor and LinkedIn . **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events...  ...Team Leader, Accounts Receivable, the Sr. Accounts Receivable Specialist is responsible for the preparation of monthly account summaries,... 
    Remote work
    Long term contract
    Full time
    Work at office

    pointclickcare

    Mississauga, ON
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Informatics Specialist (remote Quebec). Be the first to apply!