Retail Services Assistant

Description:

About us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential. 

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning anddiscovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those whowant to learn more about us and to be part of what we do.

Your opportunity:

The Hospitality & Ancillary Services department oversees several contracted and self-operated services at U of T Mississauga. Reporting to the Manager, Retail Services, the Retail Services Assistant provides support for Hospitality & Ancillary Services by delivering of mail and print jobs, by ensuring that all vending machines are operational, by tending to the vertical farm, and by assisting with the operation of other retail services as required.

Your responsibilities will include:

• Setting up and troubleshooting printers
• Updating and maintaining database records
• Applying established standards when determining what bindery methods to use for print jobs
• Scanning records, Photocopying and/or printing and passing on copies of exam materials
• Following rules and procedural instructions when operating photocopiers
• Applying established standards when operating equipment
• Following rules and procedural instructions when receiving, sorting and distributing mail
• Applying established standards when planting, maintaining, and fertilizing plant material

Essential Qualifications:

• High School Diploma or acceptable combination of equivalent experience.
• Minimum two years of related experience, preferably within print production
• Excellent customer service skills
• Basic computer skills with Microsoft Office Suite and email
• Ability to occasionally lift up to 30kg and push/pull a cart with loads up to 100kg
• Ability to work outside in various weather conditions at least once per day
• Production printing experience

Assets (Nonessential):

• Customer service experience in a student and/or academic environment
• Experience with vending services
• Experience with mail sorting and delivery services

To be successful in this role you will be:

• Accountable
• Meticulous
• Multi-tasker
• Possess a positive attitude
• Problem solver
• Team player

Closing Date: 09/01/2026, 11:59PM ET
Employee Group: USW 
Appointment Type : Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 05 -- $53,426. with an annual step progression to a maximum of $68,323. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
Recruiter: Veniesha Rochester

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.