Patient Service Coordinator

docbraces Frederictonhas an exciting full-time opportunity! We are looking for a talented Patient Service Coordinator to join our Fredericton NB team. Canadian Orthodontic Partners provides support services to docbraces Frederictonand our national network of community-based clinics in delivering personalized Orthodontic treatment. We provide an enhanced level of patient care and service experience in our clinics putting patient care above all else. Come join a team that shares collaborates and learns with a vision of becoming the icon of orthodontic excellence by building self-esteem one beautiful smile at a We Offer:Competitive Hourly Wage Quarterly Benefits Package including: Medical Dental Vision and Orthodontic Coverage for employees and their Reimbursement Vacation Career Growth Responsibilities:Greet every patient was kindness enthusiasm and interest ensuring that everyone feels with the patients and guardians regarding their appointments. Provide answers pertaining to their orthodontic treatment appointments and office all incoming calls and make detailed notes regarding important conversations with patients and their responsible voice messages emails mail and pigeon chat New Patient Phone Slips when booking new patients for insurance information and complete the insurance and organize patient all information into the patient external software programs or call to confirm patient as a liaison between the doctor and the as a liaison between the doctor and any other dental specialist or general letters and other documents for communication as requested and initial contracts for and process recurrent payments post day sheet and prepare daily the day and email corresponding documents to the Accounting practice reports as no show report and reschedule problems in the schedule and work with the Scheduling Lead or Manager to correct the patient lounge is always the coffee station is clean and fully Lead or Manager if office stock is and maximize practice promotions Advise and inform patients of current contests and other marketing Smile Rewards to patients and allot points as cohesively with fellow team members to provide an atmosphere of trust mutual respect and monthly tracking sheets and any other tasks delegated or assigned by the office Lead or :Dental Office experience is an have customer Service proficiency and the ability to learn new programs to include Microsoft Office interpersonal and communication skills; written and verbal an ability to make patients feel comfortable and at time management and organizational are an equal opportunity employer dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered but only those selected for an interview will be contacted.

Required Experience:

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