Hospitality & Facilities Assistant

Ranked a Best Employer in Canada for 25 years, Bennett Jones is one of Canada’s premier business law firms and home to 450 lawyers and business advisors. With deep experience in complex transactions and litigation matters, and offices in Calgary, Edmonton, Montréal, Toronto, Vancouver and New York, the firm is well equipped to advise businesses and investors with Canadian ventures and connect Canadian businesses and investors with opportunities around the world. Serving clients since 1922, we are proud to be the firm that businesses trust with their most complex legal matters.

Hospitality & Facilities Assistant

Essential Functions

• Deliver exceptional hospitality services by anticipating client and employee needs, including the setup and service of food and beverages for meetings and events.
• Maintain boardrooms, meeting areas, coffee stations, and common spaces to the highest standards of cleanliness, organization, and presentation.
• Ensure meeting rooms and hospitality areas are fully stocked, refreshed, and ready for use at all times.
• Coordinate the efficient setup and turnover of meeting and event spaces, ensuring a seamless client and employee experience.
• Provide reception coverage during lunch breaks, vacations, sick days, and other absences, and delivering professional and welcoming front-line service.
• Collaborate with Office Services teams to provide outstanding client service and operational support.
• Build professional relationships with clients, lawyers, staff, and vendors while exercising discretion, sound judgment, and professionalism.
• Take ownership of responsibilities, demonstrate initiative, and proactively identify solutions to improve service, efficiency, and workplace experience.
• Assist with premises maintenance coordination and vendor management to uphold facility standards.
• Adapt to changing priorities with a positive attitude, strong attention to detail, and a commitment to service excellence.
• Perform additional duties as required, recognizing that every task contributes to an exceptional client and employee experience and reflects the firm's commitment to hospitality and professionalism.

Qualifications

• Experience in a hospitality-related industry is necessary.
• Knowledge of reception, hosting, banquets, audiovisual support, and mailroom operations in a professional services or office setting is advantageous.
• Strong organizational skills and attention to detail are essential.
• Excellent communication skills, both written and verbal, while maintaining a high level of customer service.
• Flexibility and adaptability to accommodate changing priorities and requirements daily.
• Takes initiative, self-motivated, and requires minimal supervision.
• Capable of working effectively independently as well as part of a team.
• Must uphold high standards for cleanliness.
• Ability to perform some heavy lifting (up to 20 pounds).
• Proficient in computer skills, including Outlook and Microsoft Office.
• Willingness to work overtime or outside of core business hours as necessary.

Apply To

Human Resources

Bennett Jones Services Limited Partnership

1400 Stantec Tower

10220 - 103 Avenue NW

Edmonton, AB T5J 0K4

E-mail: ***email_hidden***