Client Services Director At Guardteck Mississauga
Guardteck Security
Join Guardteck as a Client Services Director in Calgary, AB, where you’ll lead security operations and enhance client engagements. Your strategic oversight will redefine service quality and client retention. In this senior role, you will be pivotal in guiding account managers and strengthening client relationships at Guardteck. The ideal candidate will bring extensive experience in facilities services or property management, focusing on operational delivery and client satisfaction. You’ll be responsible for ensuring service excellence across multiple sites while managing budgets and KPIs.
Lead client service excellence at Guardteck in Calgary, driving team success and operational improvements.
Key Responsibilities
- Mentor account managers to achieve operational goals
- Cultivate client relationships through regular communication
- Monitor KPIs and performance against agreements
- Develop and oversee budgets for service operations
- Respond to bids and client inquiries effectively
Requirements
- 5–7+ years in client services or operations
- Experience leading teams in security or facilities
- Solid contract compliance and audit knowledge
- Excellent leadership and communication skills
- Proficiency in Microsoft Office tools
Vacancy posted 1 day ago
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