UX Designer - Junior

Client:   Government Services Integration Cluster

Ministry:   Ministry of Public and Business Service Delivery and Procurement

Location:   Ontario, Canada

Work Arrangement:  100% Onsite – 5 Days/Week

Start Date:   September 21, 2026

End Date:   March 31, 2027

Extension:   Up to 1 additional term

Openings:  1

Security Clearance:   No Clearance Required

Submission Limit:  1 candidate per supplier

Closing Date:   September 16, 2026 at 12:00 PM EST

Position Overview

We are seeking a   Junior UX Designer   to create effective, user-friendly, and visually appealing digital experiences. The successful candidate will take a   user-centered design approach , conduct user research and testing, develop prototypes and interface designs, and continuously iterate solutions based on user feedback and business requirements.

The UX Designer will work closely with stakeholders, business users, developers, QA teams, and other project participants to translate user and business needs into intuitive digital experiences across web and mobile applications.

Key Responsibilities

• Create effective, user-friendly, and visually appealing   GUI designs   based on user interaction and performance.
  
• Design the overall functionality of digital products to ensure an excellent user experience.
  
• Take a   user-centered design approach   and rapidly test and iterate designs based on user-testing results.
  
• Define and lead   UX projects, design workshops, and alignment sessions   with stakeholders and business users.
  
• Manage   end-to-end user research , including participant recruiting, interviews, surveys, analysis, and synthesis.
  
• Conduct user research, interviews, and surveys and translate findings into:
  
• Sitemaps
  
• User flows
  
• User journey/customer journey maps
  
• Wireframes
  
• Mockups
  
• Prototypes
  
• Facilitate the client's product vision through researching, conceiving, sketching, prototyping, and user-testing experiences.
  
• Design experiences optimized for a   wide range of devices and interfaces .
  
• Identify design problems and develop elegant, intuitive solutions.
  
• Make strategic UX and design decisions relating to existing and new product functions and features.
  
• Gather user feedback and use it to configure and improve existing interfaces.
  
• Design user interfaces for web and mobile applications, as well as digital displays, publications, media, and other creative materials as required.
  
• Work within the limitations and appropriate use of   web development technologies .
  
• Consider the emotional aspects of the human experience when designing online programs.
  
• Collaborate with developers, QA specialists, business stakeholders, and cross-functional teams to achieve project objectives.
  
• Manage competing priorities while meeting deadlines and maintaining effective client/stakeholder relationships.
  
• Prepare clear, concise, and comprehensive design documentation, reports, reviews, and assessments.
  

Requirements

Mandatory Skills & Experience

Candidates   must demonstrate experience   in the following areas:

UX / UI Design

• Relevant experience creating   GUI designs based on user interaction and performance .
  
• Experience as a   UX Designer, Interactive Designer, UI Designer, or similar role , designing for web and mobile applications.
  
• Ability to   define and lead UX projects   and facilitate design workshops and alignment sessions with stakeholders and business users.
  
• Experience managing   end-to-end user research , from recruiting participants through research synthesis.
  
• Proficiency with   design and prototyping tools .
  
• Experience with   Figma, Canvas, and similar design tools .
  
• Thorough understanding of the limitations and appropriate use of   web development technologies .
  
• Experience designing online programs with emphasis on the   emotional aspects of human experience .
  
• Experience conducting user research, interviews, and surveys and translating findings into   sitemaps, user flows, user journey maps, wireframes, mockups, and prototypes .
  
• Experience designing overall product functionality and iterating designs based on   user-testing .
  
• Experience designing and delivering   wireframes, user stories, user flows, user journeys, mockups, and prototypes   optimized for a wide range of devices and interfaces.
  
• Experience facilitating a client's product vision through   research, conceiving, sketching, prototyping, and user-testing .
  
• Experience identifying design problems and devising   elegant and effective solutions .
  
• Experience making strategic design and UX decisions related to   core and new functions/features .
  
• Experience gathering   user feedback   and using it to configure existing interfaces.
  

Accessibility / Ontario Public Sector

The successful candidate must also have:

• Knowledge of   accessibility testing .
  
• Ability to work with the   Ontario Design System .
  
• Knowledge of the   Ontario Digital Service Standard .
  
• Proficiency in designing with   accessibility in mind   and meeting   WCAG 2.1 AA   requirements.
  
• Experience dealing with complex design challenges, particularly   legacy systems   and nuanced stakeholder/approval relationships.
  

Communication & Collaboration

• Demonstrated ability to prepare   clear, concise, and comprehensive documentation , including reports, reviews, and assessments.
  
• Ability to communicate design concepts and development processes clearly to diverse stakeholders.
  
• Demonstrated effectiveness working with   cross-functional teams , including developers, QA specialists, and business stakeholders.
  
• Demonstrated experience working collaboratively with team members at different organizational levels.
  
• Strong track record of   meeting deadlines and managing competing priorities .
  
• Client relationship management experience.
  

Desirable Experience

The following experience is considered an asset:

• Prior   Ontario Public Service / Public Sector experience .
  
• Experience working with the   Ontario Design System   and Digital Service Standard.
  
• Experience with accessibility testing and   WCAG 2.1 AA   compliance.
  
• Experience working with complex legacy applications and systems.
  
• Experience navigating complex stakeholder groups and approval processes.
  
• Experience designing for multiple device types, platforms, and interfaces.
  

Communication & Stakeholder Requirements

The successful candidate will be expected to:

• Clearly communicate UX concepts, research findings, design decisions, and recommendations.
  
• Translate complex technical and user requirements into understandable design solutions.
  
• Facilitate workshops, stakeholder discussions, and design alignment sessions.
  
• Collaborate effectively with business users, product teams, developers, QA teams, and other stakeholders.
  
• Produce professional documentation and design deliverables.
  
• Manage multiple priorities while maintaining quality and meeting project timelines.
  

Work Arrangement

This is a 100% onsite position requiring the successful candidate to work onsite 5 days per week in Ontario.

Candidates should be comfortable working in a highly collaborative environment involving frequent interaction with stakeholders, business users, developers, QA specialists, and project teams.

Ideal Candidate Profile

The ideal candidate will be a   Junior UX Designer with hands-on experience in web and mobile UX/UI design , strong user research and prototyping capabilities, and practical experience with   Figma, Canvas, accessibility, the Ontario Design System, and Digital Service Standards .

Candidates should be able to demonstrate a complete UX lifecycle—from   research and stakeholder engagement through journey mapping, wireframing, prototyping, user testing, feedback, iteration, and final design delivery .

Important:   Candidates must clearly demonstrate the mandatory UX, accessibility, Ontario Design System, Digital Service Standard, Figma/Canvas, research, workshop facilitation, and user-testing experience in their resumes.