Director of Collections Strategy at goeasy

Join goeasy as the Director of Collections Strategy & Performance. This role focuses on developing strategic initiatives that enhance customer outcomes and operational efficiencies within our collections team. At goeasy, we pride ourselves on enabling financial empowerment for Canadians. The Director will lead the charge in redefining collections strategy, utilizing data to enhance performance and ensure responsible lending practices. This position will require partnerships with Operations and Analytics to facilitate transformative change across the organization. Key Responsibilities: • Strategize and execute improvements in collections operations • Identify actionable insights for portfolio performance enhancement • Oversee initiatives across technology and compliance teams • Translate complex data into strategic recommendations • Enhance visibility into risk management practices Requirements: • 8-15 years of experience in collections or finance leadership • Excellent analytical and strategic problem-solving skills • Proven ability to drive significant business improvements • Aptitude for connecting strategy to practical execution • Familiarity with offshore and third-party operations preferred Elevate your career by driving strategic improvements and creating positive customer interactions at goeasy. #J-18808-Ljbffr