Administrative Assistant - Laboratory Services - Whitehorse General Hospital

Requisition # ADMIN002866 (PSAC Bargaining Unit)

Casual On Call - No Guaranteed Hours

This position is at the L04 level with an hourly pay range of $32.22 to $40.77

Are you looking to be part of an exceptional and passionate health care team in one of Canada’s most spectacular natural environments with vast and stunning wilderness at your doorstep ?

Yukon Hospitals strives to cultivate an environment of passionate and engaged people with a culture that values growth, work/life balance, and wellness in helping all our people reach optimal ability. Our organization is an integrated system of hospitals: Whitehorse General Hospital (79 beds), Watson Lake Community Hospital (6 beds) and Dawson City Community Hospital (6 beds).

Reporting to the Laboratory Information Manager, the incumbent provides administrative duties including; being the initial contact for patients/visitors; responsible for coordinating clinical activities to ensure the outpatient laboratory operates efficiently; creating, updating and maintaining electronic records, and interacting with various other medical professionals. The incumbent recognizes their role in creating a culturally safe environment for patients, and actively demonstrated their support, understanding and alignment with Yukon Hospitals Purpose, Vision and Values.

Knowledge, skills and abilities required:

• Knowledge of and proficiency in medical office procedures;
• Knowledge of medical terminology;
• Knowledge of computerized scheduling (Meditech);
• Proficient in Microsoft Office Software (Word, Excel and Outlook);
• Knowledge of Health and Safety Regulations;
• Ability to establish and maintain effective work relationships with colleagues, peers, patients and families;
• Ability to organize, prioritize, adapt to workload variances and resolve work related problems;
• Ability to keep current with changes and aid in implementation of accepted change;
• Ability to interview patients/clients and obtain necessary information;
• Thoroughness and strong attention to detail;
• Ability to train and orientate other health care professionals;
• Excellent interpersonal and customer skills with ability to deal with agitated patients/family/supports and physicians;
• Cross cultural awareness;
• Ability to work independently and with minimal supervision;
• Ability to take direction from multiple sources;
• Ability to maintain confidentiality;
• Maintain monthly mandatory education required by department.

The successful applicant will have a High School Diploma and post-secondary education in Administrative Assistant/ Medical Office Assistant at a recognized college or training institution. An equivalent combination of education/training and/or experience may be considered. One year of hospital or medical office experience and experience working with Meditech (LIS) would be considered assets for this position. Trauma informed care, Equity, Diversity and Inclusion training would also be desired for this position.

TO APPLY: Visit our website and apply by 4:00pm July 7, 2026

For more information, contact recruitment at 867-393-8675/9000 ext. 8347

Visit whitehorse.ca and yukon.ca for more information on Whitehorse and living in the Yukon!

Indigenous Workforce Initiative - We are committed to having a workforce that reflects the community we serve. When you apply for a job, you can choose to identify as Indigenous in your application. Please do so in whatever manner you feel accurately reflects who you are. Yukon Hospitals’ Indigenous Engagement Advisor will then contact you to offer support with your application, share information about training or mentorships, and answer any questions you may have. All self-identification information will remain confidential.

You can get support before or after applying for a job by contacting [email protected] or calling View phone number on yuwin.ca.

Yukon Hospital Corporation is committed to employment equity. All qualified candidates are encouraged to apply, however, only those candidates selected for further consideration will be contacted. Unfortunately, at this time, we are unable to consider resumes from International applicants. Candidates must be legally entitled to work in Canada in order to apply, i.e. have Landed Immigrant Status, Work Visa, or be a Canadian Citizen.

Posting Date: June 23, 2026