Rental Associate - MacPherson Rentals + Bobcat of Whitehorse

Join Our Team at MacPherson Rentals - Rentals Associate, (Training Provided for Motivated Candidates)

Are you passionate about the construction industry but tired of braving the elements outdoors? Do you have a knack for customer service and are comfortable with computers? If so, we want to talk to you! At MacPherson Rentals, we're expanding our team and seeking candidates for a Rentals Associate position. No prior rental experience is necessary as long as you're eager to learn, embark on a rewarding career, and are driven to succeed.

Benefits When Working With Us!

• Competitive salary
• Health Insurance
• Paid time off and holidays
• Ongoing training and development opportunities including OEM service training for our products offered with travel opportunity.
• Boot Allowance
  
• Driver Training (Paid Trailer Endorsement Training)

Job Responsibilities

As a member of our dynamic team, your responsibilities will include:

• Welcome customers at the rental counter, providing assistance and answering inquiries to help them select the right tools or machinery for their specific needs.
• Ensure customer satisfaction by promptly addressing and resolving any concerns or issues they may have.
• Educate customers on rental options, including hourly, daily, and weekly rates, as well as our rental terms.
• Demonstrate in-depth knowledge of our most commonly rented tools and equipment, with the ability to consult our catalog for less common items, assisting customers in choosing the correct tool for their project.
• Review all customer paperwork for accuracy and completeness, maintaining meticulous rental records.
• Locate rental items for customers and ensure all returned items are cleaned and prepared for the next customer's use.
• Handle customer complaints with tact, respond to inquiries, and complete transactions efficiently.
• Compute charges accurately, accept payments, and provide change promptly.
• Offer valuable assistance, recommendations, and advice to customers regarding rental products.
• Foster a welcoming environment, making sure customers feel comfortable seeking assistance with their needs.

Job Skills & Qualifications

Required:

• High School diploma or equivalent.
• Fluent in English
• Ability to lift up to 50 pounds regularly.
• Previous customer service experience.
• Strong organizational skills and critical thinking abilities.
• Class 5 Drivers License

Preferred:

• Knowledge of tools and machinery.
• Excellent interpersonal and communication skills.
• An interest in do-it-yourself projects.
• Basic computer skills.

We eagerly anticipate your application! Compensation will be determined based on your qualifications and experience you bring to our team. Join us at MacPherson Rentals and embark on a fulfilling career in the construction industry.