Vice President Cloud And Professional Services
March Networks
Direct cloud and professional services for March Networks, combining operational excellence, service governance, and intelligent edge technology expertise.
This Vice President reports to the CEO and President and leads the end-to-end post-sales organization supporting the Smart Security Solutions LOB. Responsibilities span Cloud Operations, NOC, Professional Services, Technical Support, Customer Success, Training, and Implementation. The executive will scale delivery, improve resource utilization, and align service execution with growth objectives.
Key Responsibilities:- Oversee implementations, managed services, support, and cloud processes
- Standardize project reviews, technical designs, and escalation frameworks
- Improve serviceability, observability, deployment automation, and release readiness
- Monitor backlog, capacity, utilization, margins, and customer health
- Partner with Product, R&D, IT, Security, Sales, and Finance
- Bachelor’s degree or equivalent education and experience required
- Ten years of progressive experience in enterprise technology services
- Five years managing complex global or multi-regional organizations
- Strong cloud, SaaS, hybrid environment, and post-sales experience
- Knowledge of ITIL, SLA-driven operations, and service management platforms
Bring cloud operations, intelligent edge knowledge, and disciplined service leadership to March Networks’ global post-sales organization.
#J-18808-LjbffrVacancy posted 5 hours ago
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