Banff Office Administrator

Office Administrator – Safety‑Focused Role in Banff / Bow Valley

Join REAL‑R’s mission‑driven team in Banff and help keep residents and visitors safe while keeping our office running smoothly.

• Full‑time, permanent role based in Banff, AB.

• Use your communication and admin skills to support safety and compliance work.

• Schedule technicians, coordinate service appointments, and manage daily reports.

• Interact directly with clients by providing quotes and responding to calls and emails.

• Work with QuickBooks, Word, and Excel to keep records accurate and up to date.

• Ideal for organized, detail‑oriented communicators who enjoy a fast‑paced office environment.

Office Administrator – Make a Safety Impact in the Bow Valley

Do you live in the Bow Valley and want to make a real difference in the safety of the people who live, work, and visit here? REAL‑R is looking for an Office Administrator to join our dynamic team in Banff, Alberta and support our mission of safety and compliance across the region.

You’ll be the friendly, organized hub of our office—keeping things running smoothly, supporting our technicians, and helping ensure our clients receive outstanding service.

• Plan and schedule service appointments for technicians, ensuring timely service and efficient use of resources.

• Provide accurate quotes to clients and follow up as needed.

• Handle day‑to‑day office operations, including answering phones and emails with professionalism and a customer‑focused approach.

• Manage client inventories, reports, and documentation for submission to the City of Calgary and other municipalities.

• Upload and download software for daily technician reports to keep operations running smoothly.

• Build strong relationships with clients and colleagues through clear, proactive communication.

• Maintain a high level of accuracy and attention to detail in all administrative tasks.

• Excellent communication skills and confidence interacting with clients, technicians, and team members.

• Strong computer skills, including QuickBooks, Microsoft Word, and Excel.

• Experience conducting job evaluations or similar performance‑focused administrative work.

• Exceptional organizational skills and the ability to juggle multiple priorities.

• High attention to detail and a commitment to maintaining industry‑leading standards.

• A proactive, positive attitude and willingness to jump in where needed.

• Be part of a mission‑driven team focused on safety and protecting lives in the Bow Valley.

• Work in a supportive, collaborative environment where your ideas and contributions are valued.

• Enjoy variety in your day with a mix of client interaction, scheduling, and administrative responsibilities.

• Opportunities to learn, grow your skills, and take on more responsibility over time.

If you’re an organized, tech‑savvy communicator who wants to make a meaningful impact in your community, we’d love to hear from you.