Fairmont Gold Supervisor (Front Office)
$24.74 per hourFull-time
FAIRMONT
Company Description
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
Are you ready to take guest service to the next level? At Fairmont Banff Springs, we’re seeking a dedicated Fairmont Gold Supervisor to join our elite team. You'll play a crucial role in ensuring our guests experience exceptional service and unforgettable stays in our luxurious “hotel within a hotel.”
Successful applicants will be matched to available positions based on previous relevant work experience.
Starting Rate: $24.74 per hour
We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $29.31
Job Duties Include:
Fairmont Gold Supervisor
- Provide excellence in guest service and act as liaison between the hotel and our guests, always responding to guest requests and concerns in a personal, prompt, and courteous manner with the ability to think “outside the box”
- Demonstrate a commitment to provide warm, anticipated service to exceed the needs and expectations of our discerning guests by providing a personalized curated guest experience.
- Must be able to perform all front desk duties including but not limited to accurately post all charges, assist with check in/out procedures, auditing and reporting.
- Review all Fairmont Gold reservations ensuring accuracy, and that all standards are met.
- Provide exceptional concierge information to our guests about local and area attractions, restaurants, theatres, special events, tickets, and other available services/excursions
- Ensure the arrival and departure experience of all guests is seamless through coordination of our market mix and VIP's
- Ensure food and beverage standards are adhered to on a daily basis while continually raising the bar of service excellence; assisting Lounge Attendants when needed
Qualifications
Your Skills & Qualifications:
- Minimum 1 years previous Front Desk supervisory experience in a Large Hotel preferred
- Excellent knowledge of Micros-Opera PROPERTY Manager, word and excel
- Excellent written and verbal skills with a high attention to detail required
- Previous working experience in Royal Service and or dealing with guest recovery with excellent recovery asset
- Graduate of Hotel Management or Hospitality program an asset
Additional Information
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: Show email
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Fairmont Gold Supervisor (Front Office) in Banff, AB vacancy
- ...Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’... ...effective and efficient operation of the Front Desk and Royal Service Night teams. Lead, teach, coach and inspire the supervisors and colleagues of the Front Desk and Royal Service...Front officeHourly payPermanent employmentFull timeFlexible hoursShift workNight shift
$83k - $87k per year
...Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western... .... Job Description Fairmont Gold is a hotel within a hotel where the art of... ...Standards. Collaborate with In-Room Dining, Front Office, Housekeeping, and other departments to deliver...Front officePermanent employmentFull timeWork at officeShift work- ...of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A... ...Activities: The duties and responsibilities for the Guest Services Supervisor include, but are not limited to the following: Oversees and...Front officeFull timeLocal area
- ...Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine... ...engaging, sincere, personalized service is one of the ways our Front Office Colleagues and Leaders are turning moments into memories for our...Front officePermanent employmentFull timeFlexible hoursShift work
$20.18 per hour
...Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike...Front officeHourly payPermanent employmentFull timeShift work$20.18 per hour
...Company Description Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff... ...experiences for guests? Join our team at Fairmont Banff Springs as a Front Desk Agent, where you will be at the forefront of our guest...Hourly payPermanent employmentFull timeImmediate startShift workNight shiftAfternoon shiftEarly shift$17 per hour
...Job Description Rate of Pay: $17.00 per hour + commission What you will be doing: Engaging with customers and practicing the Fairmont Stores Selling Standards Achieve or exceed monthly sales targets Receive merchandise, assisting with organization of the Store...Hourly payPermanent employmentFull timeTemporary workSeasonal workWorldwideShift work$28.32 per hour
...Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western... ...credo “Make It Count”, the Stewarding Supervisor leads, mentors, and inspires a 24-hour team... ...pay rate for this role would be $31.10. Offical title of the position is Steward...Hourly payPermanent employmentFull timeFlexible hoursShift work$19 - $21 per hour
...people ~ Administrative clerks ~ Data entry clerks ~ General office clerks ~ Record and file clerks Experience/Specialization:... ...Education: ~ Secondary School (required) Experience: Front desk: 1 year (required) Administrative experience: 1 year (required...Hourly payPermanent employmentFull timeWork at officeRelocationFlexible hoursShift workNight shiftWeekend work- Position Overview The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager...Full timeAfternoon shift
$16.64 per hour
...Front of House Usher (Casual) Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential. We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo...Hourly payFull timeFor contractorsSummer workCasual workLive InShift workWeekend workAfternoon shift$18 per hour
...Spa in Lake Louise, AB part of Banff National Park is hiring for Front Desk/Guest Services Agent! Position Overview: Guest Services... ...complaints in a courteous manner, with the support of the Front Office management team, including assistance with fireplaces. · Maintain...Front officeHourly payFull timeWork at officeLocal areaRelocationMonday to fridayFlexible hoursShift workDay shiftAfternoon shift$17.5 per hour
...their reservation and ticket arrangements along with organizing the luggage transfer. The Hotel Base Agent reports to the Hotel Front Desk Supervisor and the Hotel Assistant Manager and liaises frequently with all hotel departments, the warehouse team, and base area...Hourly payFull timeSummer workFlexible hoursNight shiftWeekend work- ...Do you live in the Bow Valley area and want to make a difference in the safety of the lives of those reside and visit Office Administrator REAL-R is looking for an Administrator tojoin the dynamic team in Banff Alberta where your communication prowess and administrative...Full timeLive InWork at office
- ...Hospitality/Tourism is an asset ~ Alberta ProServe Certification ~1-2 years of supervisory experience ~ Competent in Microsoft Office ~ Strong communication and interpersonal skills ~ Demonstrates a positive, motivating, team-oriented attitude ~ Able to maintain...Full timeWork at officeShift work
- ...Banff Gondola. The Shipping, Receiving & Inventory Supervisor is responsible for supporting the Facilities &... ...keyholder, or informal supervisory role supporting front‑line teams ~ is an asset. ~ Proficiency with MS Office or similar tools for basic documents and...Full time
$23 per hour
...space, it’s about driving a vision. As the Fitness & Wellness Supervisor, you are a visible leader, an operational anchor, and a wellness... ..., initiatives, and strategic projects. Collaborate with Front Office, Guest Services, Housekeeping, Engineering, and Expeditions to...Front officeHourly payPermanent employmentFull timeContract workSummer workShift work$24 per hour
...Pool Supervisor Rate of Pay: $24 per hour THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE. Experience the Kananaskis Mountain Lodge here: Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the...Hourly payFull timeShift workAfternoon shift1 day per week$18.25 - $22.5 per hour
...value for its stakeholders. Job Posting The Retail Floor Supervisor is a key leadership role responsible for opening and closing the... ...clearly and respectfully with customers and team members. Operate office equipment and technology (i.e., cash register, computers, phones...Hourly payLong term contractManual laborWork at officeImmediate startFlexible hoursShift workAfternoon shift$19 - $22 per hour
...s about meaningful conversations, shared knowledge, and a store culture rooted in sustainability, curiosity, and care. As a Retail Supervisor , you play a key role in bringing that mission to life. You'll serve as a trusted keyholder and shift lead, guiding the sales floor...Hourly payLong term contractFull timeLocal areaShift work$26.21 per hour
...Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine... ...the Property Management System Liaise with property teams (front office, concierge, sales) to ensure VIP recognition and special arrangements...Front officeHourly payLong term contractPermanent employmentFull timeWork at officeShift work$58k - $60k per year
...Leadership & Accountability Lead, coach, and develop Housekeeping Supervisors and frontline teams with a structured, standards-based... ...and reinforce guest trust and loyalty. Partner closely with Front Office to manage room readiness, priorities, and guest expectations....Front officePermanent employmentFull timeContract workShift work$80k per year
...integrity. Stay moved. Physical Demands This role involves both office and field work, with frequent standing, walking, climbing, and... ..., which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler. One...Permanent employmentFull timeContract workFor contractorsManual laborWork at officeShift workAfternoon shift$22.22 per hour
...Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine... ...Previous experience in an administrative, training coordination, or office support role, preferably within the food and beverage, hospitality...Hourly payPermanent employmentFull timeWork at officeFlexible hoursShift workAfternoon shift$65k - $70k per year
...Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike...Permanent employmentFull timeShift work- ...style, giving employees the chance to work in a variety of settings and learn new skills. Our Night Auditor is an integral part of our Front Office team ensuring that a smooth operation occurs at night by completing the reconciliation of the financial totals for the day and...Front officePermanent employmentFull timeSeasonal workLocal areaFlexible hoursNight shift
$17.22 per hour
...Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike...Hourly payPermanent employmentFull timeTemporary workShift workNight shiftWeekend workEarly shift$18 per hour
...calm, cooperative, and supportive environment, even during busy periods. Build strong working relationships with Housekeeping, Front Office, Expeditions, and other operational teams to ensure seamless service. Demonstrate patience, teamwork, and reliable follow-through...Front officeHourly payPermanent employmentFull timeContract workLocal areaShift work$18.08 - $18.7 per hour
...Company Description Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff... ...We are looking for dynamic, passionate individuals to join the Front of House teams in one of our largest and most iconic venues at Fairmont...Hourly payPermanent employmentFull timeTemporary workCasual workShift workNight shiftWeekend work2 days per weekEarly shift$59.5k - $88.35k per year
...procedures. Participates in an ongoing metrics project with other front-line Development team members, tracking activity with current and... ...Assistance Program Hybrid work environment (3 days in the office, 2 days remote) Health care spending account Staff cafeteria...Long term contractFull timeContract workTemporary workFor contractorsSummer workWork at officeRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Fairmont Gold Supervisor (Front Office). Be the first to apply!
Related searches
- executive office manager Banff, AB
- office services coordinator Banff, AB
- office manager administrator Banff, AB
- dental office manager Banff, AB
- office manager Banff, AB
- box office manager Banff, AB
- part time office manager Banff, AB
- medical office coordinator Banff, AB
- office manager executive assistant Banff, AB
- office coordinator Banff, AB