International Student Engagement and Mobility Coordinator

Job Responsibility: Pclass # A9910 Who We Are We acknowledge that Vancouver Community College ( VCC ) is located on the traditional unceded territories of the x?m?thk??y??m (Musqueam), S?wx?wú7mesh (Squamish), and s?lilw?ta? (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial. For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We're one of B.C's top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce. At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone. We value lived experience and encourage applications from members of all groups experiencing barriers to equity. Come join the VCC community as we shape the future together. Position Summary The International Student Engagement and Mobility Coordinator develops and implements strategic and innovative engagement, mobility and immigration support and activities for international students at Vancouver Community College (VCC). This position reports to the Manager, International Student Services, and to the Director, International Education on mobility related matters, and has direct managerial supervision of assigned support staff. This position is responsible for developing and monitoring international projects and mobility programs including study abroad, exchange programs, faculty/staff mobility, internationalization at home and other international partnerships and projects in order to progress the internationalization goals of the College. This position assists with VCC's strategic innovation priorities including participating in strategic planning and assisting with management of the overall fiscal operation of international programs and projects. This position liaises with internal and external stakeholders to design, deliver and monitor various international student engagement activities, workshops and other initiatives to support international student mobility, wellness and success As a Regulated International Student Immigration Advisor (RISIA), the incumbent advises international students on all matters related to their immigration status at VCC to ensure that they make informed decisions and are compliant with their study and work responsibilities. Duties & Responsibilities

• Develop, implement, coordinate and manage international mobility programs and projects including study abroad, exchanges and customized programs ensuring appropriate practices and policies are in place for students and faculty participating in the programs.

• Advise on application, registration, and immigration procedures; assist inbound and outbound students with all aspects of study abroad and serve as the primary point of contact for mobility at VCC. Serve as primary advisor for student and faculty international mobility opportunities. Meet with students to assess appropriate study abroad opportunities regarding academic, personal, professional and financial goals.

• Provide guidance to students and faculty on VCC administrative policies and procedures related to study abroad programs and opportunities.

• Develop marketing materials and implement strategies to raise awareness of study abroad opportunities at VCC including participation at on and off campus events and creating and maintaining an online presence for study abroad.

• Serve as the main information contact for international partners and for inbound and outbound students on international mobility programs.

• Provide guidance to current international students to help resolve issues related to Canadian immigration, medical insurance, academic challenges and support, registration problems, health issues and other unique situations.

• Interpret policy information such as, but not limited to: academic probation, suspension, refund and deferral to support students through decision making processes.

• Develop, deliver and evaluate international student programming and workshops which address immigration issues for international students including:
  • Study permit, work permit, and temporary resident visa requirements and processes;
  • Transition and immigration related workshops for graduating student.

• Complete required professional development annually to maintain RISIA designation.

• Maintain knowledge of current developments of IRCC Regulations and Policies.

• Work closely with the Manager, International Student Services, International Student Engagement and Immigration Coordinator, and Director, International Education , to develop and implement programs to support international students' mental health and wellness within given budgets and in accordance with VCC's academic and strategic plans while adhering to VCC policies and procedures.

• Supervise and provide leadership to direct reports by coaching and modeling key behaviours/strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Assists team members to define shared and individual goals, meet target dates and ensure alignment of team goals. Monitor and assess performance. Ensure adequate staffing to meet scheduled commitments. Authorize timesheets, work and vacation schedules, leaves of absence, overtime and substitution.

• Contribute to effective employee and labour relations by administering the collective agreement(s), representing management in the grievance process and consulting with Human Resources regarding collective agreement interpretation, as appropriate. Provide input to management negotiating team for collective bargaining purposes, as needed.

• Provide back-up supervisory support for the International Student Immigration Advisors during the absence of the Manager, International Student Services.

• Assist in the planning, delivery, and evaluation of new international student orientations at the beginning of each term, with the objective of enhancing new international students' experiences at the College.

• Coordinate and lead programs and projects such as cultural events, academic success events, and other international education workshops and engagement activities with clearly identified objectives, outcomes, and budgets.

• Prepare, track, monitor, administer and maintain budgets in accordance with approved policies and procedures.

• Coordinate and oversee VCC's international volunteer and student ambassador initiatives to support international student engagement.

• Provide strategic recommendations to Director of International Education, Senior Executive, Deans and Department Leaders.

• Foster partnerships with faculty to develop and implement processes and services to enhance international students' experiences. This will involve travel across VCC's two campuses.

• Represent the College at various meetings, events, and seminars and participate in activities associated with the promotion of the International Education department at the College.

• Create and maintain database for purposes of tracking and informing updates and changes to international students.

Qualifications Education and Experience

• Bachelor's degree with coursework in business administration, communications, social services, or international education.
• Accreditation as a Regulated Student International Immigration Advisor (RISIA) and membership, in good standing, with Immigration Consultants of Canada Regulatory Council (ICCRC).
• Minimum three (3) years of relevant experience in international education preferably in the areas of immigration advising, mobility, student engagement, events or other relevant field.
• Experience developing, implementing, monitoring and evaluating international student exchange programs in a post-secondary environment including project management skills and experience related to the implementation of international learning opportunities.

Skills and Abilities

• Strong communication skills including diplomacy, conflict resolution and the ability to accurately present policies and government requirements (as they relate to International Students) to students, faculty and staff.
• Strong knowledge of Immigration, Refugees, and Citizenship Canada (IRCC) policies and procedures.
• Highly skilled in problem solving to assist students who may be in stressful situations.
• Demonstrated understanding of cross cultural communications and student development.

Salary Range - Prorated based on FTE $65,915 - $87,887 - $92,281 annualized (Pay Grid 6). Normal starting salary placement is between $65,915 and $87,887. Compensation beyond the control/mid-point requires approval by the Public Sector Employer's Council Secretariat (PSEC). Posting Detail Information Employment Group Administration Type of Position Temporary Employment Type Full Time Department I.E. - ADMINISTRATION Primary Location - This position may require you to work at all VCC locations. Broadway Is this posting only for internal applicants? No Desired Start Date - May be subject to change 07/22/2024 Position End Date - For Temporary Positions 02/02/2026 Vacation Blackout Dates Number of Hours per Week 35 Work Schedule - Hours may vary according to the needs of the Department 8:30am - 4:30pm, Monday to Friday Eligible for Fortnight No Special Instructions to Applicant Posting Open Date 05/17/2024 Posting Close Date 05/30/2024 Is this a pooled posting? No