Food Service Director

Reporting to the General Manager, the Food Service Director plays a key leadership role in delivering an exceptional dining experience and driving operational excellence. This position is responsible for overseeing all aspects of food service operations, ensuring outstanding customer satisfaction, high-quality food offerings, and a welcoming dining environment.

The successful candidate will lead the achievement of sales and financial objectives by developing innovative menus, creating impactful promotional initiatives, and fostering a culture of exceptional customer service. With full accountability for operational performance, budget management, and program execution, the Food Service Director will play a critical role in the continued success and growth of the business.

This is an exciting opportunity for a hands-on, people-focused leader who is passionate about developing high-performing teams, building strong client relationships, and promoting a culture of safety, engagement, and continuous improvement. The Food Service Director will inspire excellence, drive results, and create memorable experiences for both clients and guests every day.

Job Responsibilities

• Deliver excellence in food service and customer service
• Develop innovative menus and marketing strategically for the location
• Deliver company driven initiatives in service, food and safety at a high level
• Develop and build catering business
• Coordinate and supervise personnel regarding production, merchandising, quality and cost control, labour, scheduling, staffing and training
• Train and develop team for out standing customer service
• Identify and develop talent within the team
• Ensure that standards for sanitation and food safety are met
• Prepare business plans, budgets and forecasts
• Monitor financial operating results in order to achieve company and client objectives
• Ensure accurate and timely financial reporting for all business sectors
• Maintain records to comply with Aramark, and government standards
• Ensure compliance with Marketing and Human Resources Programs
• Ensure adherence to Aramark’s policies and procedures
• Ensure adherence to Aramark’s Health and Safety Programs

Qualifications

• University Degree or College Diploma in Hospitality management or related field
• 5 years progressive management experience in a similar sized operation
• Strong leadership and organizational skills
• Strong analytical, project planning, and financial management skills
• Ability to communicate effectively with clients, customers, colleagues and staff

Please note all candidates considered for hire will be required to successfully pass a criminal background check. Accommodations for job applicants with disabilities are available upon request.

What We Offer

Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.

Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.

Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.

Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.

Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.

Exclusive Perks: Enjoy discounts on everyday products and services to make life more affordable.

Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.

Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.

Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.